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Bio

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Makenna Hardy is a seasoned professional with 10+ years of experience in customer service, store management, and visual merchandising. She has a strong background in teaching, art, and writing, with a Bachelor's degree in digital illustration from Towson University. Makenna has worked in various industries, including retail, education, and non-profit, where she has developed a unique blend of skills and expertise.

Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • ConnectedLiving Coordinator
      • Aug 2019 - Jan 2024

      Fostered an enhanced quality of life for residents. Planned and lead recreational activities. Managed monthly activity calendar. Assisted residents with daily tasks including transportation, maintenance and technology assistance. Substituted for concierge as needed. Established a welcoming first impression, answered main line, answered emergency call system and communicated with other departments as needed.

    • Marketing Assistant/ Move-In Coordinator
      • Sep 2015 - Aug 2019

      Communicated with families and administrators to coordinate move-ins. Demonstrated the benefits of Augsburg Lutheran Home and Village to prospective residents through events, brochures, and various marketing strategies.

    • Therapeutic Recreation Assistant
      • Jan 2014 - Sep 2015

      Organized and implemented therapeutic activities tailored to individual needs and care plans. Communicated with directors, staff, and family to make sure needs were met.

  • Art with a Heart
    • Commodore John Rodgers Elementary
    • Co-Teacher
      • Aug 2013 - Jan 2014
      • Commodore John Rodgers Elementary

      Assisted in teaching Baltimore city students the foundations of art in a positive and structured environment.

    • Crew Member
      • 2010 - Jan 2014

      Worked in an energetic and fast-paced environment to create outstanding customer service. Handled cash register and inventory. Illustrated and organized the kid's coloring contest.

  • whatweekly.com
    • Baltimore, Maryland Area
    • Columnist
      • Nov 2012 - Mar 2013
      • Baltimore, Maryland Area

      Wrote compelling and witty copy to appear on site. Managed column "To Stay or Not to Stay". Researched and attended events that would promote positive social change in Baltimore.

    • Co-Owner
      • Jun 2005 - Dec 2007

      Researched wholesale markets for high quality and low cost jewelry supplies to maximize revenue. Designed custom eye-catching pieces to meet customer needs. Managed day-to-day tactical activities within a business.

Education

  • 2006 - 2010
    Towson University
  • 2008 - 2008
    Student Art Centers International

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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