Bio
Credentials
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Neuro Linguistic Programming for Sales Success
Bangladesh Skill BankMar, 2024- Apr, 2026 -
Corporate Leadership
Veritas AcademyJan, 2024- Apr, 2026 -
Self Mastery
BOLD - Bangladesh Organization for Learning & DevelopmentJan, 2024- Apr, 2026 -
Neuro Linguistic Programming for HR Professionals
Bangladesh Skill BankJun, 2023- Apr, 2026 -
Quantum Method Course
Yoga Foundation, Dhaka BangladeshSep, 2021- Apr, 2026 -
Finance for Non-Finance Manager
Institute of Business Administration, University of DhakaMay, 2021- Apr, 2026 -
critical Thinking and problem Solving
Bangladesh Skill BankMar, 2021- Apr, 2026 -
Managing Time & Stress for Greater Results in Professional and Personal Life
Searchlight Management & Leadership ConsultingMay, 2018- Apr, 2026 -
Emotional Intelligence in Leadership - Managing Yourself and Leading Others
Runner Group and Conducted by Dr Jerome Pierre Bonifay, a German Expert on Emotional IntelligenceAug, 2016- Apr, 2026 -
Managing Sales, Service, people & Creating a Differentiation
Mercury International, India CorporationAug, 2013- Apr, 2026 -
Development of Team-building and Leadership Skills
BRIDDHI_ A Seat of Professional Learning
Experience
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Bangladesh
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Motor Vehicle Manufacturing
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300 - 400 Employee
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Head of Credit Sales Department
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Aug 2020 - Present
Dhaka, BangladeshI have been assigned with the responsibility of Head of Credit Saes Department since 01 August 2020. My responsibilities include but not limited to- Total administration and management of the Credit Sales Department.- Formulation of different credit collection policy and strategy.- Ensure the collection of credit amount from the customers every month based on the decided strategy.- Ensure after-sales service of the customers and achieve customer satisfaction. - Ensure training, developement and career growth of of each member of the department.
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Senior General Manager
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Jan 2017 - Present
I was promoted to Senior General Manager title on 26 Jan 2017. My responsibilities include but not limited to- Total administration and management of the credit sales team.- Formulation of different credit collection strategy.- Ensure the collection of credit amount from the customers every month based on the decided strategy.- Ensure after-sales service of the customers and achieve customer satisfaction.
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Outsourcing/Offshoring
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1 - 100 Employee
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GM, Credit Sales
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Aug 2013 - Dec 2016
Runner Motors Ltd. is a private limited company located at Dhaka, Bangladesh. As the GM, Credit Sales of the Company, I lead a team of 75 members. Runner Motors Ltd. is the distributor for famous Eicher brand (LCV and MCV) trucks and pickups in Bangladesh. Eicher trucks are manufactured by Volvo Eicher Commercial Vehicles Ltd India which is a joint venture of Volvo Group and Eicher Motors.My duties and responsibilities includes but not limited to- Total administration and management of the credit sales team.- Formulation of different credit collection strategy.- Ensure collection of credit amount from the customers every month based on the decided strategy.
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Head of Operation
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Nov 2011 - Jul 2013
Runner System Technology is a IT Firm located at Dhaka, Bangladesh. As the Head of Operation of the Company, I lead a team of 26 members. The Company deals with Call Center Operation, Software Development, provide different IT Solutions.My duties and responsibilities includes but not limited to- Total administration and management of the Company.- Development of new project and management of the same.- Formulation of different business strategy.- Guiding the software development team in implementing their different projects.- Controlling the call center operation for its smooth functions.- Development and maintenance of the Group of Company's website www.runnerbd.com
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CEO
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Sep 2008 - Sep 2011
After my retirement from Bangladesh Army, I was employed as Chief Executive Officer (CEO) of Sharp Securities Limited, Member no 216 of Dhaka Stock Exchange Limited (DSE). It is a brokerage house, who normally buys and sells shares of its investors. I was employed for the first time as CEO of the Company. As such, I had to organize the Company from the top to bottom.My duties and responsibilities includes but not limited to:- Ensuring all operation as stock broker and conduct buy/sell on behalf the investors through automated trading system of DSE;- Ensure daily fund management to complete settlement with DSE as well the investors;- Ensure daily settlement of shares with the CDBL as well as the investors;- Ensure complete administration of the Company as regards to CDBL, IT, HR, Marketing, R&D, Trading and Accounts department- Ensure growth in revenue earning of the Company by adopting proper marketing policy, cost cutting, budgeting and adequate & efficient HRD policy.
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Major
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Dec 1985 - Jul 2008
After having served for about 23 years in the Bangladesh Army, voluntarily I have retired from the Rank of Major in August 2008. While serving in the Bangladesh Army, I have maintained an excellent career profile all along. I held various positions in the Army with typical management and leadership responsibilities to include but not limited to extensive human resources management, administration, limited logistics and financial resources management. I also served as instructor in three different organization of Bangladesh Army. I have successfully completed several long and mid term training activities.
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United Nations
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Ethiopia and Eritrea
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Military Observers
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Dec 2002 - Nov 2003
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Ethiopia and Eritrea
During the period I was employed as military observer at the United Nations Missions at Ethiopia and Eritrea. During the mission I worked as Deputy Team Leader, Team leader and Operation Officer of different Team site. Planned organized patrol activities in order to store stability in the area. Drafted team site Standing Operating Procedure (SOP) for the mission Headquarters and was given a commendation letter by the Sector Commander.
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United Nations
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Angola
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Military Observers
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Mar 1995 - Feb 1996
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Angola
United Nations Military Observers are unarmed observers to monitor seize fire and resolve disputes among the warring factions through diplomatic means.During the tenure I worked as Chief Operation officer and chief Personal Officer in United Nations Verification Mission in Angola (UNAVEM-III). Implemented and monitored UN projects, UN training and administration system.
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Education
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2005 - 2007American International University-Bangladesh
MBA, HRM -
2000 - 2001National University
Masters on Defence Studies (MDS), Defence Studies -
1993 - 1994National University
Bachelor of Arts (B.A.), Arts -
1981 - 1983Rajshahi Govt. College
HSC, Science -
1973 - 1981Rjashahi Govt. Laboratory High School
SSC, Science
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Industry Focus. “Motor Vehicle Manufacturing”
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