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Majid Saleem

Prinicipal Product Designer at UPayments
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Location
Sharq, Al Asimah, Kuwait, KW
Languages
  • English Full professional proficiency
  • Arabic Limited working proficiency
  • Urdu Native or bilingual proficiency
  • Punjabi Native or bilingual proficiency
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Bio

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Credentials

  • Super Certified
    Pendo.io
    Mar, 2024
    - Apr, 2026
  • Product-led Certification
    Pendo.io
    Dec, 2023
    - Apr, 2026
  • AI for Product Management
    Pendo.io
    Nov, 2023
    - Apr, 2026
  • Product Management Basics Certification
    Pendo.io
    Sep, 2023
    - Apr, 2026
  • Crafting Questions to Make Better Decisions
    LinkedIn
    May, 2023
    - Apr, 2026
  • Develop Critical Thinking, Decision-Making, and Problem-Solving Skills
    LinkedIn
    May, 2023
    - Apr, 2026
  • Agile Development Practices
    Project Management Institute
    Apr, 2023
    - Apr, 2026
  • Critical Thinking
    Project Management Institute
    Apr, 2023
    - Apr, 2026
  • Critical Thinking and Problem Solving
    Project Management Institute
    Apr, 2023
    - Apr, 2026
  • Design Thinking: Prototyping
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Evil by Design: Persuasion in UX
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Learning Design Research
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Learning Design Thinking
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Universal Principles of Design
    LinkedIn
    Apr, 2023
    - Apr, 2026
  • Figma for UX Design
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Hands-On with Design Systems
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Transitioning from Waterfall to Agile Project Management”! Check it out:
    Project Management Institute
    Mar, 2023
    - Apr, 2026
  • UX DesignOps: Managing Stakeholders
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • UX DesignOps: Measuring Success
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • UX DesignOps: Overview
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • UX DesignOps: Working with Developers
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • UI Design Patterns for Successful Software
    The Interaction Design Foundation
    Nov, 2022
    - Apr, 2026
  • Membership Certificate
    The Interaction Design Foundation
    Nov, 2021
    - Apr, 2026
  • Foundations of User Experience (UX) Design
    Coursera
    Sep, 2021
    - Apr, 2026
  • Cert Prep: Scrum Master
    Project Management Institute
    Jan, 2021
    - Apr, 2026
  • Interaction Design: Structure
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Learning Microsoft Stream
    LinkedIn
    Oct, 2019
    - Apr, 2026
  • Design Thinking: Implementing the Process
    Project Management Institute
    Aug, 2019
    - Apr, 2026
  • Design Thinking: Understanding the Process
    Project Management Institute
    Aug, 2019
    - Apr, 2026
  • UX Foundations: Style Guides and Design Systems
    LinkedIn
    Aug, 2019
    - Apr, 2026
  • Learning Design Thinking: Lead Change in Your Organization
    Project Management Institute

Experience

  • UPayments
    • Sharq, Al Asimah, Kuwait
    • Prinicipal Product Designer
      • Jul 2023 - Present
      • Sharq, Al Asimah, Kuwait

      - At the helm of a diverse, international team, I guide our efforts to create intuitive and innovative online payment solutions. Our work spans both web and mobile platforms, focusing on user-friendliness and cross-cultural accessibility. We strive to make financial transactions smoother and more accessible for everyone.- I'm spearheading the design of UPayments' latest product version, tackling complex usability challenges. This critical project, set for an early 2024 launch, promises to redefine user interaction and experience in the digital payment realm.- Tasked with the complete redesign of UPayments' website, I'm ensuring our online presence is as sleek and user-friendly as our services. This major overhaul, scheduled for the second quarter of 2024, is geared towards enhancing user engagement and brand appeal.- Currently, I'm driving the development of a new design system program, set for implementation in early 2024. This initiative aims to streamline and standardize our design processes, ensuring a cohesive and efficient creative workflow across all products.- I'm crafting a new approach to merchant onboarding, focusing on ease and efficiency. This project is particularly crucial, as it aligns with the Central Bank of Kuwait's mandates, ensuring compliance while improving user experience for our merchant partners.- I actively engage in mentoring and sharing expertise within our teams. By fostering a culture of learning and collaboration, I help team members grow while ensuring our collective skills are continuously honed and updated.

  • Media Phone Plus
    • Kuwait
    • IT System Custom Software Development
    • 1 - 100 Employee
    • Head of UI / UX Department
      • May 2019 - Jul 2023

      - Spearheading the design department that has overall contributed to the growth of the business portfolio of the company by $7 million USD.- Through the successful completion of numerous projects valued between KWD 10,000 to KWD 70,000 each, our company was able to secure several maintenance contracts, demonstrating a strong track record of repeat business and client retention.- Delivered branding solutions across omnichannel communications, resulting in a 32% increase in brand recognition and customer engagement for clients from 2009 to 2017.- Implemented strategic marketing content for Value Added Services (VAS) in Zain Group, VIVA, and Ooredoo Telecoms, resulting in a 21% increase in revenue.- Expanded the company's business portfolio from VAS to ICT, securing new clients and increasing revenue by 25%.- Implemented Gulp, Node.js, handlebars, and Github to automate build and deployment processes, resulting in a 34% reduction in build time and a 23% increase in code consistency across the team.- Facilitated knowledge sharing and mentored team members, resulting in an overall 32% increase in team productivity.- Fostered a collaborative work environment, encouraging open communication and diverse perspectives.- Conducted user research, SWOT analysis, creating user journeys and flows, developed content strategy, and generated information architecture and sitemaps.- Conducted Design Thinking and rapid prototyping sessions to effectively communicate interaction and design ideas.- Created design systems and style guidelines to ensure consistency in branding and visual language.- Developed and championed the implementation of human-computer interaction (HCI) principles, resulting in a consistent user experience and increased user engagement.

    • Team Lead UI / UX Department
      • Jun 2016 - May 2019

    • Principal UI / UX Designer
      • Sep 2012 - Jun 2016

    • Senior Web / Motion / Graphics Designer
      • May 2009 - Sep 2012

  • Zukhruf Advertising - Islam Presentation Committee (IPC)
    • Kuwait City, Kuwait
    • Senior Web / Multimedia Designer
      • Jul 2006 - May 2009
      • Kuwait City, Kuwait

      Specialization in Digital media, Print media, Desktop Publications, Brand Development, Website UI / UX design, Flash Interactive Tutorials, Maps and Presentations, Kiosk's UI / UX designs, Intranet Applications UI / UX designs, Arabic typography and Digital Calligraphy .

  • Multimedia Services Kuwait - Xpresscell Telecom
    • Kuwait City, Kuwait.
    • Senior Web & Motion Graphics Designer
      • 2004 - Jul 2006
      • Kuwait City, Kuwait.

      Worked on design and administration of corporate and sister concern websites. Also worked on broadcast and motion graphics for TV Channels like Sowalif TV and Al Afasy TV etc

  • Pakistan International Printers - Sprint Soft
    • Lahore, Pakistan
    • Web / Graphic Designer
      • 2002 - 2004
      • Lahore, Pakistan

      Worked closely with clients mostly Product Managers from leading Pharmaceutical Companies to execute branding material, PR, events, marketing collateral development and advertising materials.

Education

  • Hajvery University
    Bachelor of Computer Science (BCS), Computer Graphics
  • ISCP

Suggested Services

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Industry Focus. “Financial Services”

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