Experience

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  Stanbic Bank Zambia

  • Core banking support specialist

    • Aug 2010 - Present

    Working under managerial level, the job involves leading a team of Systems administrators while also performing various computer-related services for head office in South Africa, Stanbic Bank branches and users as well as acting as data centre manager. The main duties are as follows:- Supervise Systems Administrators- Facilitate knowledge transfer and on the job training for all systems administrators- Ensure high availability of all systems in the Data centre- Coordinate the execution of any housekeeping/maintenance activities in the computer room- Ensure the Data centre environment is maintained in a tidy/clean state- Participate in disaster recovery testing and simulation activities- Implementation and support of the banking systems in the bank- Review overnight and previous day’s fault/incident logs to ascertain and address all second level support issues- Ensure after-hours support is provided in line with service level agreements to ensure customer satisfaction- Supervise all online and batch processing and communicate with the various units on batch processing.- Ensure all reports and statements are printed and distributed to branch network and other Head Office departments- Monitor system, network and data storage capacity and ensure these are within optimum limits- Review all daily/weekly/monthly checklists for all routine processes- Ensure end of month and end of year test runs are done timely and provide reports to relevant business units- Ensure that all systems are operational at the disaster recovery site and that restores at the site are done at stipulated intervals

  • Systems Administrator

    • Aug 2008 - Aug 2010

    Working in the data centre, the job involved performing various computer-related services and support to Stanbic Bank branches and users. Duties and responsibilities:- Execute duties on day/night shift as per set schedule and perform daily checks per checklists - Perform routine maintenance to ensure system operates at optimum- Ensure all relevant reports are produced and archived- Perform routine back-up and restore procedures on the system- Carry out daily disaster prevention and recovery operations- Ensure that all applications are operational, including operating systems and hardware- Monitor online connectivity of branches and liaise with branch Systems Administrators- Monitor systems operation and document and report all system error messages and faults- Implement changes on the system and participate in project implementations- Keep system environment clean and air-conditioned at the right temperature- Enforce data centre access policies

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  Corporate IT Solutions (formerly known as Continental Investments)

  • Lusaka, Zambia

  • Network Engineer

    • Feb 2006 - Jul 2008
    • Lusaka, Zambia

    The job involved office work, working around Lusaka and even around the country; performing various computer-related services for corporate clients. Duties and competencies:- Advanced website design and development- Data processing, database systems development, installation and administration- Knowledge of computer-related products, manufacturers and brands- Installation, repair and maintenance of computer hardware, software and peripherals - Internet connection; network design, installation and administration- Systems administration, backup and restoration- Tender bidding, quotation and sales participation - Outsourcing and supply of computer hardware, software and peripherals- Programming- User support and training