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Bio

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Maile Bates-guerrero is a seasoned professional with experience in customer service, technical support, and administration. She has worked in various roles, including Delivery Supervisor, Technical Coordinator, and IT Helpdesk, providing support to customers and managing day-to-day operations. With a strong educational background from City College of San Francisco and San Francisco State University, Maile has developed a solid foundation in technical skills and customer service.

Experience

    • Chief Executive Officer

  • Rush Pals Delivery Service LLC
    • San Diego County, California, United States
    • Chief Executive Officer
      • Jan 2023 - Present
      • San Diego County, California, United States

  • Always Greenest
    • San Diego County, California, United States
    • Delivery Dispatcher
      • May 2020 - Present
      • San Diego County, California, United States

  • Caliva
    • Brisbane, California, United States
    • Delivery Supervisor
      • Mar 2019 - Aug 2019
      • Brisbane, California, United States

      In addition being a Supervisor I started with the company as a Delivery Driver as well as a Clerk. Delivery Driver:My responsibilities consisted of delivering orders to customers from the delivery depot.Clerk:I was responsible for packing orders for customers, assisting with inventory, helping delivery drivers with orders, processing payments and setting up their vehicle for the day. The clerk also served as an assistant to the supervisor.Supervisor:As a supervisor my role consisted of opening and closing the depot, responsible for assisting the clerk and the drivers as well as assisting the Department manager. I was responsible for opening and closing the drawer, curating the delivery route for drivers. Generally, over saw the efficiency of the delivery deport in accordance to the deport manager.

  • Flow Kana
    • Oakland
    • Brand Ambassador
      • Aug 2016 - Feb 2018
      • Oakland

      Responsible for promoting company product during patient appreciation demonstrations at dispensaries and events. Took part in the organization of “Flow Sesh”, a Flow Kana interpretation of a cannabis-friendly community event.Previous positions included:-Processor and Packager- placed product in various packaging in a timely and efficient manner. -Customer Service Dispatch- coordinated patient orders to delivery drivers throughout San Francisco and East Bay-Retail Delivery Driver- carried out deliveries to patients in San Francisco and East Bay

  • Eaze
    • San Francisco Bay Area
    • Delivery Driver
      • Mar 2016 - Jun 2016
      • San Francisco Bay Area

      Provided delivery service and assisted patients in recommending the best-suited cannabis medication based on their needs.

  • Genentech
    • South San Francisco
    • Technical Coordinator
      • Feb 2015 - Mar 2016
      • South San Francisco

      Administratively supported customers in scheduling appointments with computer technicians to set up equipment

  • Microsoft
    • Greater San Diego Area
    • Product Advisor
      • Nov 2014 - Jan 2015
      • Greater San Diego Area

      Assisted customers in choosing products based on their needs of electronics.

  • Ytel, Inc.
    • Greater San Diego Area
    • Circulation Contact
      • Jul 2014 - Nov 2014
      • Greater San Diego Area

      Contacted subscribers to follow up on renewals and contact information.

  • BD
    • Carlsbad, CA
    • Quality System Assistant
      • Mar 2014 - Jul 2014
      • Carlsbad, CA

      Organized information pertaining to current patients regarding specific files.

  • Dexcom
    • Greater San Diego Area
    • Patient Care Technician
      • Dec 2013 - Mar 2014
      • Greater San Diego Area

      Provided and assisted patients with basic education and troubleshooting of medical device.

  • Productivity Associates, Inc.
    • Greater San Diego Area
    • Technical Support
      • Mar 2013 - Dec 2013
      • Greater San Diego Area

      Provided different product support to multiple clients.

    • IT Helpdesk
      • Sep 2012 - Jan 2013

      Provided support and maintained care for all Mac devices on school campus.

Education

  • 2011 - 2012
    City College of San Francisco
  • 2007 - 2008
    San Francisco State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

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