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Maico Mikhail

Insurance Broker at La Salle Insurance
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Location
Winnipeg, Manitoba, Canada, CA
Languages
  • English Native or bilingual proficiency
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Bio

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Credentials

  • Insurance Consultant
    Insurance Brokers Association of Manitoba (IBAM)
    Sep, 2023
    - Apr, 2026
  • Business Administrative Assistant
    Manitoba Institute of Trades and Technology
    Nov, 2020
    - Apr, 2026
  • Microsoft Office Specialist: Outlook 2016
    Microsoft
    Nov, 2020
    - Apr, 2026
  • Microsoft Office Specialist: PowerPoint 2016
    Microsoft
    Nov, 2020
    - Apr, 2026
  • Microsoft Office Specialist: Word 2016
    Microsoft
    Nov, 2020
    - Apr, 2026
  • Listening to Customers
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Making Quick Decisions
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Marketing Foundations: Consumer Behavior
    LinkedIn
    Oct, 2020
    - Apr, 2026

Experience

  • La Salle Insurance
    • Winnipeg, Manitoba, Canada
    • Insurance Broker
      • Aug 2023 - Present
      • Winnipeg, Manitoba, Canada

      - Understand clients' needs, assess their risk exposure, and evaluate their insurance requirements.- Assist clients in completing insurance applications, collecting necessary documentation, and ensuring accurate and timely submissions.-Present tailored insurance solutions to clients, explaining policy terms, coverage limits, and exclusions, and helping them make informed decisions.-Adhere to ethical standards and maintain confidentiality in handling clients' sensitive information.

  • Mr. Calzone pembina
    • Winnipeg, Manitoba, Canada
    • Store Manager
      • Feb 2022 - Aug 2023
      • Winnipeg, Manitoba, Canada

      - As a store manager for a restaurant, my role was multi-faceted and involved overseeing various aspects of the day-to-day operations. My team looked up to me for guidance, and I was responsible for ensuring that each member is performing their duties to the best of their ability.-I took pride in creating an exceptional customer experience, from the quality of food to the overall atmosphere of the store.- Created employee schedules, sent payroll, managed and ordered stock for the store

  • 24-7 Intouch
    • Winnipeg, Manitoba, Canada
    • Technical Support Advisor
      • Jan 2021 - Jun 2022
      • Winnipeg, Manitoba, Canada

      - Provided first-line technical support as a senior advisor to customers experiencing difficulties with hardware (smartphones, tablets, smart watches, computers, laptops, and electronic accessories), operating system, web application and software installation.- Used analytical skills to isolate and resolve complex technical issues through appropriate troubleshooting methodology.- Demonstrated ownership of the customer experience and determination to deliver a comprehensive resolution.- Communicated clearly and effectively, in both written and verbal formats.- Utilized an effective time management strategies, including the ability to multi-task, prioritize, organize, and balance workload.

  • Metalica
    • Cairo, Egypt
    • Woodworking Machine Operator
      • Nov 2015 - Apr 2017
      • Cairo, Egypt

      - Operated and maintained woodworking machines such as saws, planers, routers, and sanders.- Adjusted machine settings, such as feed speed, blade depth, and cutting angles, to ensure accurate and precise cuts.- Monitored machine operation to ensure smooth and efficient workflow, adjusting as necessary.- Assembled flight cases using woodwork machines and tools.- Troubleshooted and resolved minor mechanical issues that may arise during operation.

  • Prolite
    • Cairo, Egypt
    • Marketing Event Coordinator
      • Mar 2014 - Apr 2017
      • Cairo, Egypt

      - Prepared market research for different events.- Sold tickets to customers.- Guided Customers around events.- Maintained customer satisfaction.- Advertised upcoming events.- Assisted in technical work, such as controlling stage lights.

Education

  • 2020 - 2020
    Manitoba Institute of Trades and Technology
    Business Administrative Assistant, Business, Management, Marketing, and Related Support Services

Suggested Services

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Industry Focus. “Insurance”

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