Experience

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  Wahl & Case

  • San Francisco Bay Area

  • Office Manager

    • Apr 2015 - Nov 2015
    • San Francisco Bay Area

    Wahl & Case Inc. is a boutique, international recruitment firm headquartered in Shibuya, Tokyo. I am the Office Manager of the San Francisco office.【Accomplishments】- Managed social media project and increased company Facebook page's reach by 1,300%, and people engaged by 1,600%.Duties include:--Human Resources--・Manage payroll, PTOs, and paperwork for all employees, including new hires・Maintain and handle complex calendars of each employee, managing deadlines for HR-related activities・Provide offer letter and employment documents for new hires, keeping track of information and renewing contracts if necessary--Recruiting Coordinator--・Format candidates'​ curriculum vitae to company layout, maximizing exposure and leads・Create formatted job descriptions from clients' open position requirements/ skills list・Create weekly statistics for each consultant to ensure s/he has met his/her weekly goals; these stats are utilized at weekly 1 on 1s・Mentor interns on recruitment processes and InMail techniques, resulting in more candidates registered--Administrative--・Order and manage all purchases for the office, including stationary, team snacks, and gifts・Organize all postal mail and emails in order of importance and priority・Create and manage meetings, appointments, and other miscellaneous arrangements for team members・Manage all vendors and clients, streamlining contract renewals and payments--Accounting--・Create and manage monthly expense sheets to ensure costs are recorded and to facilitate payroll・Maintain all company accounts, including banks and credit cards, vendor invoices, passwords, and client contracts・Organize transactions and receipts to expedite tax processes and keep record for small office --Translator--・Utilize Japanese language skills to translate written documents・Serve as interpreter during business presentations, translating English to Japanese for C-level executives

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  Nidek

  • San Francisco Bay Area

  • QA Assistant/ Account Manager - Contract

    • Feb 2015 - Mar 2015
    • San Francisco Bay Area

    NIDEK Incorporated is a manufacturer of Ophthalmic Equipment and lasers. They are based in Gamamori in the Aichi prefecture of Japan, with their U.S. office in Fremont, CA. 【Achievements】- Cold Sales/ Account Management – Create new database on Microsoft Access to facilitate and expedite recall process, cold-calling and mailing reached nearly 2,000 new clients; increase brand exposure within the U.S., Canada, Asia, and other select countries- Management – First contractor to manage a group of four temporary employees, delegating work and being responsible for progress on a large, complicated recall projectSelect Duties Include:- Implement more efficient methods of data keeping and analysis on Microsoft Access to streamline work for the QA Department - Report to the QA Manager and Account Directors daily and weekly to provide data insight into sales, profits, demands, and issues, resulting in higher customer satisfaction ratings on all criteria - Handle all outbound emails and calls in selling and recalling ophthalmic equipment

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  ZYX Inc.

  • Chiba, Japan

  • Bilingual Project Manager/ Executive Assistant

    • Jan 2013 - Feb 2015
    • Chiba, Japan

    ZYX Incorporated is a B2B and B2C e-commerce marketing company that sells temporary tattoos as a brand marketing tool. ZYX Inc. also sells temporary tattoos at a retail level and boasts top sales in Japan as the #1 temporary tattoo retailer in Japan.【Achievements】- Signed with mega clients including, but not limited to: Disney, Warner Bros., Universal Studios Japan, Chanel, MTV Japan, and Sony- Project management: spearheaded a new line of products to reach an international audience, contributing to overall sales by doubling revenue during peak season- Facebook total likes increased by 730%, Twitter followers increased by 600%Select Duties Include:- Marketing – create and solidify employer brand through social media accounts and email newsletters- Business Development – sign with well-known clients, contribute up to 40% of revenue in a single year, the most out of all marketing employees- Public Relations (Japanese and English) – present at marketing conferences to promote company, write press releases for new products and services

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  Toyota Motor Corporation

  • Within 23 wards, Tokyo, Japan

  • Bilingual PR & Events Manager; Spokesperson

    • Jan 2008 - Dec 2012
    • Within 23 wards, Tokyo, Japan

    MEGAWEB is an automobile showroom operated by Amlux Toyota, a division of Toyota Motor Corporation. It is located in the heart of Odaiba, a metropolitan area in Tokyo popular to tourists and investors.【Accomplishments】- Founded the Global Discovery Zone, a new section in the showroom dedicated to international visitors and VIPs, showcasing new automobile technology and the future of Toyota- Promoted from Bilingual Customer Service Representative to Bilingual PR & Events Manager due to strong language skills and ability to conduct tours and meetings for C-level personnel- Spearhead the English customer service program which gathered new visitor interest, stronger connections with existing clients, and a 130% increase in customer satisfaction- Organize all performances and events held, transforming an automobile showroom into a versatile space capable of being a concert venue, press conference location, and theme park all in one; resulted in increased traffic to the showroom by 900% on average, especially targeting the millennial generation to find and gain more interest in automobiles- First bilingual Amlux Toyota employee to accompany and serve the CEO of Toyota in Las Vegas for a private conventionDuties:--Translator--・Aggressively incorporate English translations in all showroom signs, pamphlets, presentations, and shows・First Japanese-English bilingual head of advertising attending to tourists, VIPs (presidents of foreign countries, founders, and executives), and national and international media; give tours of the automobile showroom and serve as translator during conferences--PR/ Advertising--・Responsible for handling all national and international press/ media offers, including foreign governments, television networks, magazines, and music labels・Collaborate with nearby businesses to hold large-scale events involving media and famous stars, rendering profit for all parties involved as well as providing exposure to the MEGAWEB name

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  UC Davis

  • Davis, CA

  • Gifts and Contributions Manager

    • Sep 2006 - Jun 2007
    • Davis, CA

    Since 1990, the University of California at Davis, Annual Fund has raised more than $25 million to UC Davis.【Accomplishments】Achievements:- Achieved top biller for 6 consecutive months after promotion, raising a total of $700,000 in as little 5 months since start of job- Cold call success rate averaged at 80% from Oct 2006 - Jun 2007- Promoted from Associate to Manager within the first 3 months on the job- Managed new hires and decreased the turnover rate by 60% in comparison to previous yearDuties include:- Make cold calls to UC Davis alumni, family, and friends to ask for monetary contributions- In charge of the following call lists: alumni who have never contributed within the last 20 years after graduation, first-year students' parents

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  UC Davis

  • Davis, CA

  • Resident Advisor

    • Sep 2004 - Jun 2006
    • Davis, CA

    The Student Housing Department at University of California, Davis is home to over 5,000 undergraduate and graduate students, with over a century of history of serving students.【Accomplishments】Achievements:- Highest turnout for every social event I hosted for my dormitory hall, with successful turnout for any event (social, academic, and diversity) exceeding quota by at least 150%.- First Resident Advisor trusted with complete recruiting cycle, from headhunting to placement, for prospective students and identifying future Resident Advisors from pool of first-year residentsAs a Resident Advisor:- Manage different budgets and schedules for student dormitory presentations and activities, yielding the highest resident turnout as of 2005- Serve as a leader for several projects to create new programs for both residents and resident advisors, introducing new ideas that are now mandatory programs in student housing- Open communication with supervisors to evaluate program turnouts and damage control, and assertively fixed areas of improvement- Create interactive bulletin boards informing residents of academics, current events, and diversity- Supervise over 180 residents, and was awarded most enthusiastic resident advisor