Experience

• 

  Qatar Red Crescent Society (qrcs)

  • Qatar
  • Non-profit Organizations
  • 700 & Above Employee

  • Head of Quality & Process Management

    • Jul 2013 - Present
    • Doha, Qatar

    - Develop policies, processes, management systems, frameworks and tools to improve quality & accountability. - Develop strategic/operational plans and drive process improvement initiatives for core and support processes across relief operations, international development, medical centres and support services in collaboration with executive leadership and process owners. - Analyse emerging trends, contextual factors, RM challenges, and use results to inform Strategy’s direction and improve the ability to mobilize resources required for the fulfilment of our mandate. - Analyse stakeholders’ capacities, needs and expectations and work with different teams to design projects that exceed these expectations and enhance satisfaction. - Provide insights on key initiatives, identify critical gaps and suggest improvement recommendations. - Oversee audit and assessment cycles against different criteria and lead assessment teams to ensure systems and processes capability to deliver planned targets. - Review regulatory and donor audit reports and recommend actions to close identified gaps and ensure compliance. - Participate in events to support the wider humanitarian effort, Locally and internationally with delegations, National societies, IFRC, and other stakeholders. - Collaborate with IFRC on capacity building initiatives. (i.e. OCAC, digital transformation...etc) - Contribute knowledge, showcase exciting initiatives that others can replicate to build capacities and promote a culture of excellence and innovation amongst QRCS. - Foster innovation amongst RCRC movement as member in the IFRC global innovation team. - Participating in IFRC data and digital transformation initiative team, to help improve NS in IM, data literacy &Technology.

• 

  Dubai Customs

  • United Arab Emirates
  • Government Administration
  • 700 & Above Employee

  • Quality Specialist

    • Aug 2009 - Jul 2013
    • Dubai, United Arab Emirates

    •Formulated short- and medium-range objectives and plans. •Contributed to the development of policies and aligned quality with corporate strategy. •Established, maintained systems for Quality, Environmental Health and Safety, Social Accountability and Business Continuity BCMS. •Maintained certifications and ensured readiness for external audits and assessment visits. •Communicated policies, plans and objectives to all staff, to enhance engagement and ownership. •Oversaw progress of projects, operations, targets, corrective actions and generate reports regularly. •Improved confidentiality, integrity and availability of information through information security controls. •Introduces and initiated new standards based on contextual analysis and operational needs. Led Process improvement initiative, covering 26 customs centers, (Saving more than 2 million AED). Honored by the Government of Sharjah, for qualifying 47 government managers on Six Sigma methodology. Qualifying 40 Employees as lead-auditors according to ISO 9001:2008. Led knowledge-sharing initiative in Dubai Gov. called “I Aim for Excellence”. Hosted and organized monthly quality and strategy talks with employees and stakeholders.

• 

  Sgs

  • Switzerland
  • Professional Services
  • 700 & Above Employee

  • International Projects Manager

    • Mar 2007 - Jul 2009
    • Giza, Al Jizah, Egypt

    •Coordinated with SGS global offices to manage projects locally and internationally and report on progress to client representatives. •Developed technical & commercial proposals for large-sized projects and tenders in collaboration with a global team of coordinators, industrial and quality professionals in SGS regional offices. •Monitored project plans, schedules, progress, budgets and expenditures, while Assessing and mitigating relevant risks and issues where applicable. •Represented SGS in leading negotiations of mega-projects, tenders and agreements.

• 

  El Sewedy Trading

  • United States
  • Appliances, Electrical, and Electronics Manufacturing
  • 1 - 100 Employee

  • QA/QC Specialist

    • Jul 2005 - Mar 2007
    • Egypt

    •Performing in process & final inspection for all the company products to ensure compliance with relevant quality standards and customer dictated specifications. •Plan, perform and report quality audits and ensure leadership involvement whenever required. •Managing corrective action, process improvement, and auditing projects. •Providing technical support and on-site solutions to the customers' Enquires. •Manage technical committees for Inspection and testing cables with local and International customers •Monitor the disposition of all issued nonconformance reports. •To supervise and train the QC & laboratory staff. ACHIEVEMENTS AND KEY PROJECTS: •IMPLEMENTATION OF 6 SIGMA PROJECT – INDOOR CABLES: the objective of this project was to reduce the customer complains related to the indoor cables from 47 in year 2005 to be less than 5 before end of 2006. •Participation in achieving certification of compliance with Quality Management System / ISO 9001- for UIC factory