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Mahmoud Arafa is a seasoned marketing and sales professional with extensive experience in the medical devices industry. He has held various roles, including Sales Manager, Territory Sales Manager, and Product Specialist, with a strong focus on leadership, team management, and customer relationship building. He is proficient in multiple languages, including Arabic, French, English, and German, and holds a degree in Geology/Chemistry from Cairo University.

Experience

    • Marketing Manager
      • Nov 2023 - Present

  • Surgitech Medical Supplies
    • Abu Dhabi Emirate, United Arab Emirates
    • Sales Manager at SurgiTech Medical Supplies (AUH & WR)
      • Oct 2021 - Nov 2023
      • Abu Dhabi Emirate, United Arab Emirates

      MicroportAdlerConformis

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Territory Sales Manager - Joint Replacements / Trauma / Extremities
      • Jan 2020 - Oct 2021

      -Proven Records of delivering and exceeding the sales target:-Developing good relationships with 100% of all KOL surgeons and senior stuff nurses.-Mentoring and developing the clinical, sales and marketing skills of new hires and supporting new starters with workflow, daily activity schedule as 50% learning and 50% execution.-Representing the company at conferences by gaining at least 10 new leads each day.-Executing marketing activities in coordination with marketing team to reach 20% target increment.

    • Sales Supervisor - Joint Replacement / Trauma / Extremities
      • Oct 2018 - Dec 2019

      -Taking over and gaining market share for all Zimmer Biomet products in the territory and exceeding quarterly sales target by steady 8% per quarter.-Maximizing Current Business by meeting 90% of the current customers within the first month and creating an immediate impact strategy to overcome the challenges of taking over the territory.-Arranging customer education meetings and training sessions.-Developing business opportunities across the portfolio in Key Focus Accounts, communicating to the Territory Manager, and assist in the successful conversion of these business opportunities.-Developing relations with the clinical stakeholders and cover surgical cases as required.-growing the business as determined by the individual business plan and Key Opinion Leader targets.

    • Product Manager Joint Replacements & Trauma
      • Aug 2016 - Oct 2018

      -Gathering and collating competitive information to drive insights and understanding the validity and reliability of market research results to reduce customer complaints by 65%.-Understanding the costs of acquiring new customers vs. retaining current customers and predict sales trends in the market to increase our 40% shares to 60%.-Developing contingency action in the event of a supply chain interruption.-Gathering market intelligence through field visits with sales force 30% of their week schedule.

    • Sports Medicine Division Manager at Alpha United
      • Dec 2015 - Aug 2016

      -Introducing and marketing Orthopedic products (Knee, Hip) in Kuwait.-Marketing Trauma and Orth-biologics products (Cement, Knee injections, …. etc)-Costing and making quotations for tenders.-Assisting surgeons during knee and hip surgeries, primary and revisions.-Closing sales accounts exclusively.-Decision making on the products and Instrumentations.-Making Marketing plans.-Organizing Accounts segmentations.-Making pricing models.-Train surgeons on new products and techniques, organize training courses and workshops.-Lunching new products.-Sales forecasting and target breakdown analysis.-Competitor diagnosis and observance.

  • Arthrex
    • Egypt
    • Sales Supervisor in Arthroscopy at Ortho-House Egypt
      • Jun 2014 - Nov 2015
      • Egypt

      -Performing ACL & PCL reconstruction, Meniscal repair, Root Meniscus repair, Shoulder instability repair, Rotator Cuff repair, Mosaicplasty. -Responsible for 12 accounts.-Managing surgeries order and attendance.-Promoting of endoscopic devices (towers, shavers, light sources, cameras, lenses, pumps).-Opening new accounts.-Lunching new products.-Sales forecasting and target breakdown analysis.-Competitor diagnosis and observance.-Leading a team of two sales representatives and responsible for their training.-Sales forecasting and target breakdown analysis and competition diagnosis and observance.

  • Zimmer Biomet
    • Dokki, Giza, Egypt.
    • Product Specialist in Joint replacements & Spine Implantation
      • Oct 2012 - Jul 2014
      • Dokki, Giza, Egypt.

      Product Specialist in Joints & Spine Implantation:--Performing total Knees, total Hips, total shoulders. (Primary and Revision), Spine fixation surgeries (Cervical, dorsal, Lumber).-Responsible for 4 accounts with average sales of 1.1 Million/quarter.-Building and maintaining relationship with customers.-Assisting the surgeon in the operation room.-Wise Tender planning and customization.-Promoting for the Medical products used in orthopedic surgeries.-Working under pressure. -Fast response in the operation room and solving problems.

Education

  • 2008 - 2012
    Faculty of Science Cairo University
    Good, Geology/Chemistry
  • 2019 - 2020
    ICJR Middle East Biomechanics and Innovations Diploma
    Diploma, Biomechanics and Innovations

Suggested Services

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Industry Focus. “Medical Equipment Manufacturing”

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