Experience

• 

  CEA

  • Perth, Western Australia, Australia

  • National Sales Administrator

    • Aug 2022 - Present
    • Perth, Western Australia, Australia

    ☑️ Processing machine deals, sales and allocations using a variety of business systems including Pentana MDS, ERA Power and ERA Link.☑️ Managing the collection and control of machine debtor days in line with the group policies and introducing process improvements to ensure on-time collection.☑️ Perform monthly reporting and reconciliations of accounts related to machine debtors and machine inventory and identify ways to improve accounts accuracy and operational efficiency. ☑️ Assist purchasing managers and inventory managers on direct purchases and buyback requisitions for accounts to pay.☑️ Preparing dealer warranty credit notes and analysing historical data to identify and recommend preventive actions to minimise claims.☑️ Maintain YTD and total history of machine sales and develop data-driven reports and dashboards to present actionable insights on trends and variances. ☑️ Conduct reconciliation of bank accounts and checking statements and verify integrity and accuracy of transactions. ☑️ Preparing purchase orders and invoices and was consistently recognised for managing competing priorities, meeting deadlines and high attention to detail.

• 

  Bosch Rexroth Australia

  • Perth, Western Australia, Australia

  • Sales Administrator

    • Mar 2022 - Jul 2022
    • Perth, Western Australia, Australia

    ☑️ Providing sales support to the team using SAP ERP and BeQik Software regarding product pricing, availability and delivery while being recognised for maintaining a high level of accuracy.☑️ Processed customer orders and deliveries via Quadrem, updated product master data on SAP ERP, improving data accuracy.☑️ Managing a high volume of enquiries through phone and in-person, escalated calls to relevant departments efficiently.☑️ Entered service technicians timesheet data into the TMS system while generating job reports to improve delivery efficiency.☑️ Collaborating with the central purchasing department in placing orders for uniforms / PPE and other consumables.☑️ Liaising with the suppliers to obtain quotations, preparing purchasing requisition form, overseeing the approval process and organise final submission for the purchasing department within the KPIs.☑️ Managing general administration duties including organising travel and accommodation for WA staff for trips, ordering stationery and maintaining calendars.☑️ Produced data-driven reports and spreadsheets presenting meaningful insights to enhance management decision-making.☑️ Overseeing the site inductions for contractors and ensure alignment with relevant work health and safety standards.

• 

  Associated Motorways (Private) Limited

  • Colombo, Western, Sri Lanka

  • Administrative Officer

    • Oct 2015 - Jul 2019
    • Colombo, Western, Sri Lanka

    Associated Motorways (Private) Limited, popularly known as AMW is one of the pioneers in the Automotive industry in Sri Lanka for more than 65 years. It is the principle dealer in Sri Lanka for world-renowned brands such as Nissan, Yamaha, Renault, Datsun, Suzuki, Suzuki Maruti, Piaggio, New Holland, BP, Castrol, SONAX and Goodyear.☑️ Collaborated with the sales & operations managers and the IT team to implement and deliver key functional changes in SAP Material Management and Sales & Distribution modules, improving integrations, data accuracy and workflow efficiency by 25%.☑️ Managed the day-to-day operations of the showroom sales team and the dealers, ensuring the sales KPI's are achieved consistently.☑️ Analysed data for sales, dealer performance, trends and customer behaviours and worked with the senior leadership team to realign Sales Operational KPI's based on customer-centric goals, which helped to exceed targets by 5%.☑️ Assisted the finance team on accounts payable & receivable, month end reporting, preparing financial statements and general ledger reconciliations.☑️ Managed material master data on SAP ERP, physical inventory and equipment whilst coordinating the delivery of accessories for tradeshows and customer events. Introduced templates on SAP MM to improve master data accuracy by 12%.☑️ Conducted training for dealers and internal team members on operational best practices, sales techniques and negotiation, improving engagement and revenue by 3%.☑️ I'm performed with the IT development team to construct an in-house automotive dealer network website. This portal has assisted us in reducing our operational costs and streamlining our Sales and Service operations.

• 

  Global System Solution

  • Colombo

  • Quality Assurance Technician

    • Apr 2014 - Sep 2014
    • Colombo

    ☑️ Conducted comprehensive audits to ensure a consistent quality production system and validation processes are in place, aligning with regulatory standards and compliance requirements.☑️ Conducted root cause analysis to identify issues and implemented proactive monitoring and preventive action plans to reduce unplanned downtime by 8%.☑️Developed Visual Management boards that provided production transparency and reduced set-up time by 50% for each setup.☑️ Managed change management processes by effectively maintaining and recording system changes, revisions and updated SOP's, improving knowledge sharing capability.

• 

  Lanka ORIX Finance PLC

  • Rajagiriya, Colombo.

  • Administrative Intern

    • Feb 2012 - Sep 2012
    • Rajagiriya, Colombo.

    ☑️ Assisted in processing payments in the financial system, conducted follow-ups to collect outstanding payments on time.☑️ Collected invoices and reimbursements of office and managers reporting to Finance department.☑️ Liaised between banking personnel and customers to manage enquiries, complaints and provided solutions efficiently.

• 

  HSBC

  • Union Place, Colombo 02

  • Business Development Officer

    • Jan 2011 - Dec 2011
    • Union Place, Colombo 02

    ☑️ Improved revenue by 3% by cultivating trusting relationships with customers, providing accurate information about products and services and using upselling techniques effectively.☑️ Implementedtailored follow-up procedures for leads and prospects, increasing conversion rate by 7%.☑️ Managed and oversaw the customer relationship database, implementing new workflows and reports to improve the transparency of the customer journey.☑️ Conducted direct calling on prospective new clients to generate loans, deposits and various bank products.