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Maha Jumaa is a seasoned professional with extensive experience in administration, compliance, and customer service. She has worked in various roles, including Compliance Officer, Admin Assistant, and Executive Secretary, and has developed expertise in leadership, negotiation, and time management. Maha holds a Bachelor's degree in Business and a Certificate in Corporate Governance.

Experience

    • Kuwait
    • Banking
    • 700 & Above Employee
    • Compliance Officer
      • Mar 2021 - Present

    • Admin Assistant
      • Nov 2018 - Present

      Board Secretariat Assistant in Board Affairs supported with CG knowledge

    • Exc. Assistant
      • Jul 2017 - Present
      • Kuwait

    • Kuwait
    • Banking
    • 700 & Above Employee
    • Administrative Assistant - Board Affairs .
      • Jul 2013 - Present

      Expert in Board & Board Committees Meetings procedure , handling responsibilities of Assistant to Secretary to the Board such as, drafting and writing Minutes, directives, prepare monthly and quarterly reports, AGM & EGM procedure and action plan with concerned firms such as CB, CMA, KUWAIT BOURSA, KCCexpert of AGM/EGM procedure and action planSupported my experience with following training:- Law & Corporate Governance - Disclosures procedure and techniques

    • Administrative Assistant
      • Jul 2013 - Present

      -Maintain to Call, attend, record the Board committees meetings (BAC, BLC, BNRC, BRMC, etc) and any other meeting emanating there-from and communicate the decisions and recommendations of such meetings to the concerned parties.-Maintain to Call, attend and record the meeting of Ordinary and Extra Ordinary General Meeting.-Maintain to prepare all topics related to the shareholders meetings and follow up the arrangement.-Maintain Prepare quarterly and monthly report to Kuwait Stock Exchange, CMA and Central Bank of Kuwait which includes the transaction on the Bank’s Treasury shares and the major shareholders and Obtain every six months the approval from CB on the sell/purchase the Bank own Shares within the limits-Maintain to Handle and renew the Bank license (MOC - Chamber of Commerce certificates, import license).Skills :- Supervisory skills- Work Planning & Organizing- Professionalism & service to internal clients- Business Development / Customer Visits- Communication skills - Analytic Capability

    • Office Manager to Chairman & MD
      • May 2005 - Feb 2013

       Handling Chairman’s calendar & related meetings / appointments. Arranging Board Meetings & Minutes of Meeting. Controlling Shareholders incoming/outgoing correspondence, portfolio’s…etc. Handling Complaints and delegate the issue to whom concern. Responsible of tenants service to ensure and maintain proper service, standard and statisfaction. Arranging travel, Itinerary.  Ability to Implement a new accurate filing system; however to assure easy tracking system. Delegating work to other colleagues, if necessary. Dealing with post and emails;  Writing reports;  Supervising the work of clerical and secretarial staff, monitoring the workload and work rate;  Liaising with members of the senior management team;  Keeping personnel records;  Training of New staff;  Chairing meetings with Staff. Controlling the office budget;  Dealing with office queries and complaints on the telephone, by email and in person Discussing / Solving problems related to the staff;  Meeting with senior managers to review office performance;  Revising and conducting induction programs; 2005-Up-To-Date URRC Kuwait Ordering office furniture/Devices …etc. Organizing office Maintenance and Repair work;  Supervising the Implementation of new office systems;  Etiquette Skills

    • Acting Administration Manager/ Office Manager/ Tenants Relations Officer
      • May 2001 - Feb 2013

      1. Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.2. Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.3. Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.4. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.5. Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.6. Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.7. Provides historical reference by developing and utilizing filing and retrieval systems.8. Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.9. Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.10. Contributes to team effort by accomplishing related results as needed.11. Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.12. Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.

    • Executive Secretary
      • May 1998 - May 2005

      Exc. Secretary to Project Manager Implementing Secretarial Role in coordination with concern colleagues. Implementing a E-/Manual record  Responsible of IC/OG Telephone calls, Messages… etc. Controlling Filing system, Admin, Post, Emails  Preparing Reports. Preparing MOM. Delegating Tasks to whom concern.

    • Executive Secretary
      • May 1993 - May 1998

      Exc. Secretary to Project Manager Implementing Secretarial Role in coordination with concern colleagues. Implementing a E-/Manual record  Responsible of IC/OG Telephone calls, Messages… etc. Controlling Filing system, Admin, Post, Emails  Preparing Reports. Preparing MOM. Delegating Tasks to whom concern.

Education

  • 2018 - 2018
    the Netherlands corporate Governance
    Certified Disclosure specialist, Board Affairs and disclosure
  • 2018 - 2018
    معهد الدراسات المصرفية
    Certificate, Corporate governance
  • 2007 - 2011
    Kuwait
    Bachelor's degree, Business, Management, Marketing, and Related Support Services
  • 2007 - 2011
    Kuwait
    Bachelor's degree, Marketing/Marketing Management, General

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