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Bio

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Maggie Dempsey is a seasoned business development and operations executive with experience in product management, diversity and inclusion, and sales. She holds a BSc (Hons) in Psychology and Combined Studies and has completed various certifications in product management and analytics. Maggie has worked with companies such as CodeClan, Legionella Edinburgh, Inverarity Morton, Majestic Wine Ltd, and Bright Horizons Family Solutions, where she has developed skills in business development, account management, project management, and staff training.

Credentials

  • Product Analytics Certification
    Mind the Product
    Jan, 2024
    - Apr, 2026
  • Product Management Basics Certification
    Mind the Product
    Jan, 2024
    - Apr, 2026
  • UX Design Fundamentals
    CodeClan
    Feb, 2023
    - Apr, 2026
  • Agile Foundations
    LinkedIn
    Dec, 2022
    - Apr, 2026

Experience

  • Yakara
    • Edinburgh, Scotland, United Kingdom
    • Business Development and Operations Executive
      • Oct 2023 - Present
      • Edinburgh, Scotland, United Kingdom

      Yakara has a long history offering tailored solutions to key customers. As such, some of the products have been created upon request but now offer wider commercial opportunities. Since joining Yakara I have been working to ensure the products are fit for market. This has included collating existing product information and developing future road maps; Recording process maps and creating user journeys and carrying out market research. This has allowed me to identify new business opportunities and feed into the long term marketing strategy. Alongside this work in Product Management, I have been enjoying working with a range of existing customers from both the private and public sectors. This is giving me experience in mobile solutions and payments while building on my stakeholder management skills from previous roles.

    • United Kingdom
    • Higher Education
    • 100 - 200 Employee
    • Diversity and Community Lead
      • Mar 2023 - Aug 2023

      My role was focused on increasing underrepresented groups into the tech ecosystem. Responsibilities Included:New Business Development: Identifying new business opportunities and developing partnerships which meet long-term business objectivesAccount management: Ongoing account management for a range of individual organisations and trade bodies, such as the Edinburgh Chamber of CommerceProject Management: Developing Agile projects from conception to completion with a range of internal and external stakeholdersEvent Planning: Monthly digital diversity webinars and regular in-person round table discussions as well as bespoke events as business needs ariseDiversity and Inclusion Programme Manager: The aim is to increase D&I for staff and students by reviewing and updating policies and procedures, alongside creating measurable targetsSales and Marketing: Creating sales and marketing materials as required

    • Initiatives Manager
      • Nov 2022 - Mar 2023

      After I moved into this role, it evolved and grew into Diversity and Community Lead. This allowed for a broader scope of D&I to be included which was central to CodeClan.

    • Business Development Manager
      • Jul 2022 - Nov 2022

      When I first joined CodeClan my role was focused on identify new hiring partners. I did this by looking for new opportunities within the tech sector and exploring new industries for opportunities. When the chance arose to move into a role more focused on project management I moved to initiatives manager.

  • Legionella Edinburgh
    • Edinburgh, United Kingdom
    • Director
      • Jan 2016 - Jul 2022
      • Edinburgh, United Kingdom

      Company director and office manager for a company that carries out legal compliance checks within the private rented sector.Responsibilities Included Account Management: Managing existing account base and onboarding new partnersBusiness Development : Developing a sales pipeline to ensure growth in a competitive marketStaff Management: Managing a team of staff and contractors Project Management: Ensuring checks were carried out in a timely and professional manner

  • Inverarity Morton
    • Edinburgh, United Kingdom
    • Sales Account Manager
      • Nov 2014 - Jan 2016
      • Edinburgh, United Kingdom

      Sales Account Manager for wine-led accounts in Edinburgh, the Scottish Borders. Responsibilities includedAccount Management: Managing existing accounts and onboarding new accountsBusiness Development: Identifying new business opportunities within existing accounts and winning new accountsProfit and Loss management: Driving wine sales to meet targets and maintain profit marginStaff Training: Training staff within accounts on wines they were selling to increase sales

  • Majestic Wine Ltd
    • Comiston Road, Edinburgh
    • Store Manager
      • Jul 2009 - Nov 2014
      • Comiston Road, Edinburgh

      For the 5 years I worked for Majestic Wine I progressed to Manager within the Majestic Wine Retail Management Programme.Responsibilities includedStore Strategy: Driving sales to meet targets and managing store staffStaff Training: Facilitating in person head office training days and ongoing instore training for junior members of staffAccount Management: Managing a range of ontrade accounts that were supplied from store levelFacilitating wine tasting: Regularly planning and hosting in person wine tasting events

    • Nursery Nurse
      • Mar 2009 - Jul 2009

      Nursery nurse, EdinburghAfter returning from travelling I worked as a relief member of staff for this large nursery group. My role included working with a range of ages from babies to preschool. My role was to support the full time members of staff.

    • Bar Supervisor
      • Dec 2007 - Mar 2008

      Over the busy summer period I enjoyed being a key team member in this busy fast-paced restaurant. After three weeks I was promoted to Bar supervisor which included training staff to make cocktails. My responsibilities included supervising shifts, bartending, stock checks and cash handling. A vital part of this role was ensuring the provision of good customer service from the whole team.

    • Activity Leader
      • 2004 - 2006

      For two years I worked as an Activity leader for this children's club run by Edinburgh council. My training included first aid and epilepsy awareness. I was responsible for organising and running activities for 5 to 14 year-old children, including those with additional needs.

Education

  • 2023 - 2024
    The Open University
    Micro Credential - Project Management, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  • 2003 - 2007
    Queen Margaret University
    BSc (Hons), Psychology and Combined Studies
  • 1998 - 2002
    Craigmount High School
    Highers, English; Maths, Biology and Modern Studies

Suggested Services

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Industry Focus. “Information Technology & Services”

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