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Maggie C.

Head of Quality Management at CPG Facilities Management Pte Ltd (CPG FM)
Intro Book
Maggie C. is a seasoned professional with extensive experience in quality management, logistics, and event management, holding various leadership roles in Singapore.
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Location
Singapore, SG
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Credentials

  • QEHS Internal Auditor
    SOCOTEC
    Apr, 2023
    - Apr, 2026
  • Business Continuity Certified Specialist
    Business Continuity Management Institute, BCM Institute
    Mar, 2023
    - Apr, 2026
  • Implement Incident Management Process - 3
    NTUC LearningHub
    Apr, 2022
    - Apr, 2026
  • Respond to Fire Incident in Workplace
    NTUC LearningHub
    Mar, 2022
    - Apr, 2026
  • Data Analytics @ Work
    Singapore Management University
    Jul, 2021
    - Apr, 2026
  • ICAgile Certified Professional - Agile Coaching
    ICAgile
    Jul, 2021
    - Apr, 2026
  • ICP-ATF (ICAgile Certified Professional Agile Team Facilitator)
    ICAgile
    Jun, 2021
    - Apr, 2026
  • Employee Engagement
    LinkedIn
    May, 2021
    - Apr, 2026
  • Storytelling for Advertising Campaigns
    LinkedIn
    May, 2021
    - Apr, 2026
  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Apr, 2021
    - Apr, 2026
  • Color for Design and Art
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Communicating with Charisma
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Supporting Your Mental Health While Working from Home
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Tips for Writing Business Emails
    LinkedIn
    Jun, 2020
    - Apr, 2026
  • Demonstrate the Service Vision
    ROHEI Learning & Consulting
    Nov, 2018
    - Apr, 2026
  • Develop A Risk Management Implementation Plan
    SOCOTEC
    Jul, 2018
    - Apr, 2026
  • Engage in Service Innovation Initiatives
    ROHEI Learning & Consulting
    Feb, 2017
    - Apr, 2026
  • Participate in Negotiations
    Marketing Institute of Singapore
    Aug, 2016
    - Apr, 2026
  • Manage Workplace Challenges With Resilience
    ROHEI Learning & Consulting
    Feb, 2016
    - Apr, 2026

Experience

  • CPG Facilities Management Pte Ltd (CPG FM)
    • Singapore
    • Facilities Services
    • 200 - 300 Employee
    • Head of Quality Management
      • Jan 2024 - Present

    • Quality Manager
      • Nov 2022 - Jan 2024

      Conduct comprehensive internal audits to assess compliance with multiple ISO standards such as ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 22301 (Business Continuity Management), ISO 41001 (Facilities Management) and ISO 45001 (Occupational Health & Safety), ensuring alignment with industry best practices and regulatory requirements.Identify non-conformities, recommend corrective actions, and track the implementation of corrective measures, resulting in improved compliance and reduced risk.

  • HomeTeamNS
    • Singapore
    • Non-profit Organizations
    • 100 - 200 Employee
    • Deputy Manager, Balestier Clubhouse
      • Dec 2021 - Oct 2022

      Worked closely with NS leaders and Senior Management to develop and implement clubhouse short- and long-term business plan to effectively manage the clubhouse operations, generate revenues, and develop business opportunities for the relevant stakeholdersEnsure proper upkeep and maintenance of the clubhouse and its property (routine & preventive maintenance), and reviewed the Emergency Response Plan required for internal and external audits (Financial, Safety & Business Continuity Management)

    • Assistant Manager, Events & Special Projects
      • Jul 2020 - Dec 2021

      Crisis management during COVID-19 period through liaising with various government agencies to formulated COVID-19 related framework such as response plan, SOPs, communications to stakeholders to ensure business continuity

    • Senior Executive, Events & Special Projects
      • Jul 2017 - Jul 2020

      Identified the opportunity to convert a physical run (REAL Run) to a virtual run in-house for cost management during COVID and achieved an event surplus.Led organisation’s growth and development by being the first in the recreational industry to achieve 4 international certifications within 3 years (ISO 45001 Occupational Health & Safety, ISO 22301 Business Continuity Management, OHSAS 18001 & bizSAFE STAR Certifications)

    • Executive, Events & Special Projects
      • Dec 2016 - Jul 2017

      Monitor, plan and managed the competitiveness of events & activities (REAL Run, Family Day, Ground-breaking, Home Team Festival, Virtual AGM, etc) to keep abreast of market trends and research on new ideas / trends through effective communications to promote the organisation / clubhouse activities of various scale (100 – 5,000 pax)

    • Executive, Sales & Marketing (Balestier)
      • Oct 2015 - Dec 2016

      Achieved more than 200% increase in sales through value-added service such as marketing as a one-stop venue provider for the self-managed facilities

  • Navig8 Group
    • Singapore
    • Trainee PFA & Vessel Operator
      • Mar 2015 - Sep 2015
      • Singapore

      Managed & oversee the operations for 6 dry bulk vessels, coordinated & communicated with internal and external stakeholders (Brokers, Ship Master, etc) and meticulously administered and calculated post shipment demurrage, claims, laytime, off-hire statement for each voyage using SOFTMAR

  • Oldendorff Carriers GmbH & Co. KG
    • Singapore
    • Commercial Assistant
      • Aug 2012 - Jan 2015
      • Singapore

      Assisted Chartering Managers in fixing of vessels through management of charter parties, vessel information, evaluation of vessels, sanctions, etc in accordance with the relevant laws and worked with internal and external database to complete vessel vetting report and filed for risk assessment

  • Pacific International Lines (PTE) Ltd
    • Singapore
    • Trade Marketing Executive
      • Feb 2012 - Jun 2012
      • Singapore

  • DHL
    • Singapore
    • Customer Service Supervisor (Youth Olympic Game)
      • Apr 2010 - Oct 2010
      • Singapore

      Facilitated the delivery process flow from Customer Service enquiry through to temporary warehouse and be responsible for inventory management from warehouse to competition venues

  • Miele
    • Singapore
    • Logistics Assistant
      • Oct 2006 - Feb 2007
      • Singapore

      Performed warehouse migration

Education

  • 2019 - 2020
    Singapore Polytechnic
    Specialised Diploma, Digital Marketing & Analytics
  • 2011 - 2011
    University of Tasmania
    Bachelor of Business Administration (B.B.A.), Maritime and Transportation Management
  • 2007 - 2010
    Singapore Polytechnic
    Diploma in Business Administration, Logistics, Materials, and Supply Chain Management
  • 2005 - 2007
    Institute of Technical Education
    Higher Nitec in Logistics Management, Logistics, Materials, and Supply Chain Management

Suggested Services

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Industry Focus. “Facilities Services”

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