Experience

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  Oklahoma Health Care Authority

  • United States
  • Government Relations Services
  • 400 - 500 Employee

  • Financial Analyst

    • Aug 2021 - Present

  • Provider Engagement

    • Jun 2008 - Aug 2023

    Performs assistance to the provider network for Oklahoma Health Care Authority with program education, and policy interpretation within the SoonerCare program. Facilitate interpretation in complex claims resolutions within the electronic operational system. Assist in resolving outstanding contract or billing issues via correspondence, telephone and on site to effectively maintain SoonerCare providers informed of changes and updates within the SoonerCare program Assist with quality and access to care for SoonerCare members. Coordinate training material for training and educational sessions for partnered units. Collect, analyze and interpret data utilizing excel and data extract software programs. Maintain tracking of documentation for research and reports.

• 

  Community Hospital OKC

  • Oklahoma, United States

  • Patient Financial Service Representative

    • Oct 2008 - Present
    • Oklahoma, United States

    Functions in the Emergency Room Department interacting with medical and administrative staff, RN’s, physicians and patients to provide quality health care for patients and clients. Oversee general patient registration functions, including financial and billing counseling and coordinate the medical records chart documentation.

• 

  OU Medical Center

  • Oklahoma, United States

  • Patient Services Specialist

    • Feb 2003 - May 2008
    • Oklahoma, United States

    Directed Team Leader functions in the patient service Admitting Department. Oversee general patient registration functions, including financial counseling. Knowledgeable in all state medical financial aid programs, evaluating and integrating new applications. Developed highly skilled registration and financial counselor’s team to achieve established objectives. Interact with Directors and Management concerning productivity and efficiency/accuracy.• Directed all administrative and project support efforts conducted in research and compiled results for review by proposal team.• Successfully provided administrative support for this successful healthcare organization.• Coordinated and reported interpreting services throughout the hospital in all languages• Educated and trained medical students and physicians in effective communication with patients that spoke English as a second language.