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Madison Sudon is a seasoned professional with a strong background in counseling, teaching, and customer service. She has experience working with clients in private practice, leading groups, and supervising teams. Madison holds a Master of Social Work degree and a Master of Fine Arts degree in Fiction Writing, and is certified as an EMDR Trained Therapist, Licensed Social Worker, and Teaching English as a Foreign Language instructor.

Credentials

  • EMDR Trained Therapist
    EMDRIA
    May, 2022
    - Apr, 2026
  • LSW
    State of Ohio
    May, 2022
    - Apr, 2026
  • Member
    NASW
    Apr, 2022
    - Apr, 2026
  • Teaching English as a Foreign Language (TEFL)
    LearnTEFL
    Aug, 2019
    - Apr, 2026
  • CDCA-Pre
    Ohio Chemical Dependency Professionals Board
    Dec, 2021
    - Apr, 2026

Experience

  • Advanced Counseling Solutions, LLC
    • Boardman, Ohio, United States
    • Clinician
      • Jul 2022 - Present
      • Boardman, Ohio, United States

      I work with clients in the private practice setting as a counselor.

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Outpatient Counselor PRN
      • Mar 2022 - Oct 2022

      I lead Aftercare and IOP group sessions. I complete intake assessments and make recommendations for diagnosis and treatment. I complete all paperwork as needed and followed up with clients as they progress through treatment.

    • Intern
      • Aug 2021 - May 2022

      I supervised Aftercare and IOP group counseling. I also wrote treatment plans, completed assessments, and completed brief mental health screenings.

  • Sheetz
    • Warren, Ohio, United States
    • Fast Food Team Member
      • Oct 2021 - Jul 2022
      • Warren, Ohio, United States

    • General Manager
      • May 2021 - Oct 2021

    • Lead Assistant Manager
      • Jun 2018 - Jun 2021

      My first priority is to provide our customers with a clean store where they can make their purchases and go in a timely manner. In order to achieve this goal, I lead my team in creating a positive environment where we can get to know our regular customers, drive sales goals, and ensure each customer is enrolled in our rewards program so they can take advantage of everything our company has to offer. As the face of the store, I am equipped with dealing with any and all customer issues in addition to training my staff. As our store is also a truck stop, I am trained on the Trendar system. I order stock, check dates, complete daily and weekly counts, and work with vendors so our store is fully stocked. I ensure that the daily workbook is completed so we are exceeding company standards in terms of cleanliness. I am certified in accordance with Ohio’s Level 1 Food Safety certification which allows me to help manage our kitchen. On the back office end, I assist my manager with any tasks that need completed in addition to scheduling, completing daily paperwork, conducting monthly meetings, analyzing profit and loss reports, and working to ensure our business is competitive with surrounding gas stations.

  • The Grand Resort
    • Warren, Ohio
    • Server
      • Sep 2019 - Dec 2019
      • Warren, Ohio

      I waited on tables and prepared drinks behind the bar at various locations within the hotel.

    • Independent Online Instructor
      • Jul 2019 - Dec 2019

      I taught Chinese students English online through the EF Kids program.

  • Dunkin Donuts
    • Youngstown, Ohio Area
    • Shift Leader
      • Sep 2017 - Jun 2018
      • Youngstown, Ohio Area

      I supervised my team as we waited on customers quickly and efficiently while also completing daily maintenance. I also conducted interviews and assisted with scheduling and ordering stock. I worked overnight baking and prepping the store for the next morning. I helped set up marketing and products in the front of the store as well as organizing stock in back of house. I often managed the store independently in the afternoons and evenings.

    • Teller
      • Jan 2015 - Sep 2017
      • Poland, OH

      I completed transactions for customers as well as making suggestions about additional services available that best fit the customers' financial situations. I also worked on marketing within the branch and promoting the bank within the community.

    • Computer Lab Assistant
      • Aug 2014 - Dec 2014
      • Youngstown, OH

      I monitored various computer labs across campus. I also filed service requests with the Tech Desk and cleaned the labs weekly. I assisted students who had technical issues.

    • Choir Member/Soloist
      • Dec 2011 - Aug 2014
      • Youngstown, OH

      I attended weekly rehearsals and performed with the choir during Sunday services. I also performed in additional holiday services.

    • Sales Associate
      • Aug 2011 - Jul 2014
      • Boardman, OH

      I organized products when they came into the store and set up new displays. I assisted customers with their shopping and promoted company credit cards. I was promoted during the 2013 holiday season to the seasonal key holder position which allowed me to open the store as a manager.

Education

  • 2020 - 2022
    Youngstown State University
    Master of Social Work - MSW
  • 2015 - 2017
    University of Southern Maine
    Master of Fine Arts (M.F.A.), Fiction Writing
  • 2011 - 2014
    Youngstown State University
    Bachelor of Arts (B.A.), English Literature
  • 2006 - 2010
    Canfield High School
    High School Diploma

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education and Training”

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