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Bio

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Madi Dudley is a seasoned retail and cannabis industry professional with extensive experience in sales, customer service, and operations management. She has a strong background in graphic design, social media management, and time management. Madi has worked in various roles, including retail sales associate, visual merchandising and floor manager, and inventory control manager, and has a degree in Advertising and Business of Cannabis.

Credentials

  • InDesign CC 2018 Essential Training
    LinkedIn
    Jul, 2018
    - May, 2026
  • Illustrator CC 2018 Essential Training
    LinkedIn
    Jun, 2018
    - May, 2026
  • Photoshop CC 2018 Essential Training: The Basics
    LinkedIn
    Jun, 2018
    - May, 2026

Experience

  • Sunburn Cannabis
    • Key West, Florida, United States
    • Co Manager
      • Apr 2023 - Present
      • Key West, Florida, United States

      -Recruited, hired, and trained 8 employees for new roles to support the expansion and needs of the business. Managing a total of 12 employees.-Launched and managed store’s delivery program, increasing total net sales by 12% and growing the program 22% MoM.-Created bi-monthly schedule & kept track of employee timecards & payroll.-Exceeded location sales projections by 60% & increased net sales 10% MoM-Maintain OMMU and DOH compliance and walk through with auditors during inspections.-Assisted with new store opening and prepared vaults for initial ingestion.-Scheduled and managed weekly milk runs to Fort Lauderdale for product.-Managed receipts and record keeping, audited banking and cash drops, and evaulated petty cash levels for change orders.-Managed and audited inventory through daily cycle counts. Investigated inventory discrepancies, tracking shrinkage, and waste management.-Audited transactions to find incorrect discounts and track losses.-Audited patient profiles to ensure all completed to maintain compliance

    • United States
    • 1 - 100 Employee
    • Inventory Control Manager
      • Sep 2022 - Mar 2023

      Manage & organize physical floor & vault inventoryPerform weekly audit of all METRC packagesReceive, input, price, & track all packages through METRC and THSuite Create and execute bi-weekly specials & marketing initiativesCollect and analyze customer data utilizing loyalty program softwareIncreased gross profit margin from 47% to 54%Manage iHeartJane online menu to ensure all available products are visible and all information is correctInvestigate QC discrepencies and properly log events; if neccessary, properly greenwaste and dispose product and adjust inventory countsAssist with purchasing decisions by tracking what needs to be reordered, customer needs & wants, and market trendsMaintain regulatory compliance & improve inefficiencies in SOPs

    • Visual Merchandising and Floor Manager
      • Jul 2021 - Sep 2022

      Supervise and assign daily tasks to team membersOrganize inventory in an efficient & systematic fashion and create product displays to increase sales and assist with marketing intiativesMonitor & maintain floor inventory of 400-500 unique products; Assist with weekly inventory audits, online menu maintenaince, & product intakeMaintain in-depth knowledge of cannabis, including products/brands, strains & cannabinoids/terpenes in order to educate team members Ensure customer satisfacation by upholding customer service standards and policies while maintaining MMCC Compliance

    • Dispensary Technician
      • Dec 2020 - Jul 2021

      Educate customers by utilizing in-depth knowledge of the cannabis industry, including products/brands, strains & cannabinoids/terpenes Provide superb customer service and support while maintaining MMCC and HIPAA ComplianceAccurate POS system operation, handling up to $15,000 of cash per shiftEnsure online order accuracy in busy, fast-paced environment, servicing up to 110 patients per shift

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Assistant Studio Manager
      • May 2018 - Sep 2020

      Oversee day to day operations: assign daily quotas and territories, check-in at the end of day, studio shift assignments Recruit, onboard, and train new crew members Create marketing materials and deliverablesTrack inventory of supplies and productEnsure customer service standards are met or exceeded

    • Field Sales Representative
      • Apr 2017 - Sep 2020

      Cold approached & engaged with 100’s of potential customers per daySuccessfully recruited about 50-60 new customers per day, leading to over 10,000 individual salesConsistently exceeded daily & weekly sales quotasDevelop strong on-going relationships with potential and current customerssThrived in 100% commission based, self-motivated environmentMost Valuable Sales Representative (2018 & 2019)

    • Graphic Design Intern
      • May 2018 - Sep 2019

      -Create graphics for both in-store and client use-Create custom logos for clients-Create t-shirt designs for company use

  • Delta Zeta Sorority
    • Tuscaloosa, Alabama Area
    • Graphic Designer
      • Jan 2019 - May 2020
      • Tuscaloosa, Alabama Area

      -Make social posts for events within the chapter-Design banners and signage for major philanthropy events-Design buttons and other deliverables

  • Capstone Agency
    • Tuscaloosa, Alabama Area
    • Art Director
      • Jan 2019 - Aug 2019
      • Tuscaloosa, Alabama Area

      Capstone Agency is a student-run integrated communications firm, consisting of over 100 members serving eight local, state-wide and national clients. Capstone Agency received the National Best Firm award at the PRSSA National Conference in 2016 and 2018. In 2017, Capstone Agency was awarded Outstanding Professional Organization at The University of Alabama.Duties Include:-Graphic Designer for the Alabama Power client team -Create and critique print and digital promotional materials within the existing visual identity -Create social media graphics for all platforms

    • Director of Communications to the Executive Vice President
      • May 2018 - Apr 2019
      • Tuscaloosa, Alabama Area

      -Manage First Year Council Instagram account-Create graphics for postings

  • PACSUN
    • Annapolis, Maryland, United States
    • Retail Sales Associate
      • Sep 2016 - Apr 2017
      • Annapolis, Maryland, United States

      Greet guests as they enter the shop, ask whether they would like assistance with anything and provide help if needed in a friendly, hospitable and efficient mannerRemain knowledgeable about and answer questions related to merchandise, sales, promotions and store policyProvide recommendations based on customer’s stated preferences, needs and desiresCreate a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactionsOperate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register when on the first or last shift of the dayStraighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tablesLocate merchandise for customers, placing special orders to find desired items if necessaryHandle refunds, returns and exchanges with a focus on timeliness and customer service

  • Quiet Storm Surf Shop
    • Ocean City, Maryland, United States
    • Retail Sales Associate
      • May 2016 - Sep 2016
      • Ocean City, Maryland, United States

      Greet guests as they enter the shop, ask whether they would like assistance with anything and provide help if needed in a friendly, hospitable and efficient mannerRemain knowledgeable about and answer questions related to merchandise, sales, promotions and store policyProvide recommendations based on customer’s stated preferences, needs and desiresCreate a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactionsOperate a cash register and perform related tasks, including cash handling, credit card processing and opening and closing of the register when on the first or last shift of the dayStraighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tablesLocate merchandise for customers, placing special orders to find desired items if necessaryHandle refunds, returns and exchanges with a focus on timeliness and customer service

Education

  • 2017 - 2020
    The University of Alabama
    Bachelor of Arts- BA, Advertising
  • 2023 - 2024
    LIM College
    Bachelor of Business Administration - BBA, Business of Cannabis
  • 2013 - 2017
    Severna Park Senior High Schl

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Cannabis Industry”

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