Experience

• 

  American Airlines

  • Dallas, Texas, United States

  • Flight Attendant

    • Apr 2019 - Present
    • Dallas, Texas, United States

    Cultivate strategic thinking by prioritizing tasks and optimizing the allocation of limited resources and staff to streamline workload and improve service efficiency. Curate the customer experience based on each individual's needs to enhance customer satisfaction and retention. Trained in handling any security, emergency or medical situation. Ensure prompt communication between ground personnel, flight deck, cabin crew and passengers. Promote passenger and crew safety by maintaining airline and federal aviation regulations at all times. Complete flight logs, passenger action reports and inventory paperwork with high attention to detail.

• 

  HelloFresh

  • Dallas/Fort Worth Area

  • Brand Ambassador - Trainer & Team Lead

    • Jul 2018 - Dec 2018
    • Dallas/Fort Worth Area

    Trained new team members on sales techniques, while exceedingsales goals consistently each week. Engaged with potential customers through face-to-face interactions at various events. Promoted and sold HelloFresh to new demographics through outside sales events across North Texas.

• 

  Tucson Country Club

  • Tucson, Arizona Area

  • Server

    • Aug 2017 - Jan 2018
    • Tucson, Arizona Area

    Accurately totaled, processed, and collected payments from guests using the point-of-sale system. Delivered friendly and efficient service to ensure a pleasant dining experience for all guests. Trained new servers on menu knowledge and steps of quality service. Delegated to serve the members of the board in the private quarters of the country club.

• 

  Helken & Horn Advertising Agency

  • Prescott, AZ

  • Marketing Intern

    • May 2016 - Aug 2016
    • Prescott, AZ

    Developed Facebook marketing strategies for over 15 clients. Increased Facebook Business post visibility by 30% for all clients through optimization. Attended client meetings and implemented marketing strategies to increase social media presence. Reorganized the agency's filing system for better record keeping and efficient access to customer files.

• 

  Talking Rock Golf Club

  • Prescott, Arizona

  • Server

    • May 2015 - Aug 2016
    • Prescott, Arizona

    Accurately totaled, processed, and collected payments from guests using the point-of-sale system. Delivered friendly and efficient service to ensure a pleasant dining experience for all guests. Trained new servers on menu knowledge and steps of quality service.

• 

  Prescott YMCA of Yavapai County

  • Prescott, AZ

  • Summer School Teacher

    • May 2014 - Sep 2014
    • Prescott, AZ

    Created and implemented creative and engaging lesson plans and activities for an average of 13 3-4 year olds. Collaborated with staff members to create joint lesson plans. Consistently communicated with parents to report student behavior.