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Mabel Fernandes

Technical Support Engineer at Aress Software
Intro Book
Mabel Fernandes, a seasoned professional with 2 years of experience at Aress Software, 5 years at Tech Mahindra, and 7 years at Ram Punwani & Associates, holds a Bachelor of Arts degree from St. Andrew's College of Arts, Science and Commerce, and is proficient in multiple languages.
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Experience

  • Aress Software
    • India
    • Information Technology & Services
    • 500 - 600 Employee
    • Technical Support Engineer
      • Oct 2023 - Present

      Aress Software is a 23+ year old company with offices in US, UK and India. We are Microsoft Gold Partner, Salesforce Partner, AWS Partner, Shopify Partner, ISO 9001 and ISO 27001 certified.Our Services includes:• Cloud based App Development• App Modernization• App Migration to Cloud • BI & Data Analytics (BI), Robotic Process Automation (RPA)• Salesforce and ServiceNow Implementations

    • Customer Service Representative
      • Jul 2022 - Present

  • Tech Mahindra
    • Mumbai, Maharashtra, India
    • Team Leader
      • Dec 2005 - Apr 2011
      • Mumbai, Maharashtra, India

      handling escalation calls, monitoring calls, training,

  • Ram Punwani & Associates
    • Mumbai, Maharashtra, India
    • Secretary
      • Jun 1998 - Dec 2005
      • Mumbai, Maharashtra, India

      preparing probates, preparing notices, filing probates in the High Court.

Education

  • 1990 - 1997
    St. Andrew's College of Arts, Science and Commerce
    Bachelor of Arts - BA, Sociology
  • 1985 - 1990
    Canossa High School - India
    SCHOOL
  • 1980 - 1990
    Canossa High School - India
    SCHOOL

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Industry Focus. “Information Technology & Services”

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