Topline | Ma Angela (Maggie) Hojilla

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Ma Angela (Maggie) Hojilla

Customer Service Analyst at Ubiquity

Intro Book

Results-driven professional with experience in customer service, leadership, and team management.

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Location

Bacolod, Western Visayas, Philippines, PH

Skills

Customer Service
Leadership
Team Leadership
Customer Satisfaction
Training
Call Centers
Process Improvement
Team Management
Team Building
Strategic Planning
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$45.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Ma Angela has a mix of customer service, leadership, and team management experience, which is valuable. She has worked in various industries, including call centers and banking. Her skills are in demand, especially in the Philippines. However, her experience is not extremely high-level, and her rates might be lower compared to more senior professionals. I’ll use a rough estimate of $25–$50 per hour for customer service and leadership roles, considering her experience and location. Since she has a Bachelor of Science in Business Management, I might add a small premium, but not too much. So, I’ll estimate around $45 per hour.

Bio

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Topline AI

Ma Angela (Maggie) Hojilla is a seasoned professional with extensive experience in customer service, leadership, and team management. She has held various roles in call centers, process improvement, and strategic planning, with a strong background in the Philippines. Ma Angela has worked for several companies, including Ubiquity, Convergys, K5 Distribution, Inc., Nation Bank, and United Coconut Planters Bank, where she honed her skills in customer satisfaction, training, and team building.

Experience

Ubiquity
- Philippines
- Customer Service Analyst
  - Mar 2023 - May 2023
  - Philippines
Convergys
- Bacolod City
- Customer Service Representative
  - Nov 2015 - Apr 2016
  - Bacolod City
  Awesome experience with Comcast team.
K5 Distribution, Inc.
- Bacolod City
- Accounting Manager
  - Sep 2009 - Dec 2013
  - Bacolod City
  A food distribution company with dynamic employees.
Nation Bank, a rural bank
- Bacolod City
- General Manager
  - Jan 2005 - Dec 2008
  - Bacolod City
  Both an up and down in my banking career.
United Coconut Planters Bank
- Bacolod City
- Marketing Associate
  - Nov 1987 - Dec 2003
  - Bacolod City
  Worked my way up in branches-Lacson, San Juan & Libertad

Education

1984 - 1987

University of St La Salle
Bachelor of Science in Business Management, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

1984 - 1987
1979 - 1983

University of Negros Occidental - Recoletos
HIGH SCHOOL

1979 - 1983

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Outsourcing and Offshoring Consulting”

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Ma Angela (Maggie) Hojilla

Refer a Friend to Get
100 Credits For FREE

$45.0

Hourly Rate