Experience

• 

  City Exchange Qatar

  • Qatar

  • Branch Supervisor

    • Nov 2013 - Present
    • Qatar

    Supervise the day to day operational functions of the branch including, but not limited to remittances, money products and services; overseeing teller and customer service duties; and assisting with customer transactions• Supervise, coach, and develop staff regarding service expectations, policies, procedures, products, systems and banking transactions• Developed strong relationship with company dealers, remittance supervisors, correspondent bank agents to help monitors smooth flow of remittances.• Monitor the activities of (STR) suspicious transaction report to compliance department.• Received recognition & appreciation for achieving & exceeding branch monthly targets on three consecutive terms• Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities• Organized schedule of marketing officer & preparing materials on weekly basis to promote business, acquire new and retain existing customers• Processing legal documents to head office• Preparing branch performance evaluation report on monthly basis & addressing areas of improvement• Preparing & evaluate branch minutes meeting report• Preparing & maintaining monthly petty cash report• Managing difficult situations with customers and providing them with a resolution, information or additional options. Ensure quick and proper response to all reasonable customer requests• Adherence to (AML) compliance policies & procedures of organization

• 

  NOVOTEL HYDERABAD AIRPORT

  • Hyderabad, Telangana, India

  • Purchase Officer

    • Feb 2015 - Oct 2015
    • Hyderabad, Telangana, India

    • Research and evaluate potential vendors and suppliers• Request quotes and compare prices for maximum ROI• Estimate and establish cost parameters and budgets for purchases• Create and maintain good relationships with vendors and suppliers• Negotiate appropriate contracts for pricing and supply• Examine and review products and supplies to ensure quality• Track incoming inventory, delivery arrival time, and note actual arrival time• Organize and update database of suppliers, delivery times, invoices, and quantity of supplies• Work with team members, supervisors, and purchasing manager to develop future purchasing plans and source potential relationships with vendors• Analyse potential vendors and suppliers for future project needs• Ensure all deliveries contain all goods requested• Collaborate with financial team members on contracts, invoicing, and other financial matters

• 

  Aviva India

  • Hyderabad Area, India

  • Finance Assistant

    • Sep 2012 - Aug 2013
    • Hyderabad Area, India

    • Approach clients via cold calling and direct mail to inquire about their insurance situations and future needs.• Develop marketing strategies and promote all types of new insurance contracts or suggest additions / changes to existing ones• Ensure smooth flow of communication between different departments of the organization & adhere to KYC compliance.• Work closely with sales manager, sales team to set & achieve monthly sales targets& to improve customer satisfaction and improve Business• Monitoring monthly sales target and suggest promotional strategies if needed.

• 

  HDFC Bank

  • Hyderabad Area, India

  • Sr. sales officer (team leader)

    • Aug 2011 - Jul 2012
    • Hyderabad Area, India

    •Taking care of all the activities pertaining in CASA Group.• Generating business for liabilities Group.• Generating business from Corporate Groups.• Managing a team of 25 individuals for business.• Involved in recruitment, training and mentoring of the team for target achievement.• Taking care of relationship of the channel Partners with the bank.• Serving clients to retain them.• Specialization in Channel Marketing and building relationship with Cooperative banks.• Team building skills for activate branch staff for lead generation• Contributes to team effort by accomplishing related results as needed.• Effectively driving KYC and sales management in accordance with sales compliance to ensure complete adherence of KYC policies and RBI guidelines across team members.