Bio
Experience
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Full Charge Bookkeeper
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Jul 2019 - Present
Bookkeeping, journal entries, closings, accounts payable/receivable and general ledgers
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Accountant
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Oct 2013 - Jul 2019
Execute all responsibilities related to operating entries, including preparation of necessary materials for monthly closes, and collaborating results to appropriate management as needed.
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CUSTOMER SUPPORT SPECIALIST
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Feb 2011 - Oct 2013
• As a Customer Support Advisor (CSA), we are responsible for collecting on past due, unsecured, credit cards. By making contact by telephone and build a relationship with the customer to evaluate their individual situation to help them find the right solution for their account. Our objective is to obtain a "promise and secure a payment today," by negotiating a payment suitable to both the customer and Chase by evaluating the customer's situation. This unique, supportive, approach results in a balance between providing assistance to card members who are experiencing financial difficulty and protecting the Bank's assets. CSAs play a critical role in the success of Chase by preventing credit losses.
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TUTOR FOR MEMPHIS CITY SCHOOLS
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Jan 2007 - Jan 2010
• Asst. Teachers in classroom assignments • Coach for summer camps allowing students to take college level courses• Held by-weekly meetings for employees
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Education
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2004 - 2010The University of Memphis
Bachelor of Business Administration (BBA), ACCOUNTING
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