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Lynne T. profile image

Lynne T.

Customer Services Team Leader - Enquiries at The IASME Consortium
Intro Book
Seasoned sales and customer service professional with business management expertise.
  • Claim this Profile
Location
Worcester, England, United Kingdom, GB
Skills
  • Management
  • Account Management
  • Business Development
  • Crm
  • New Business Development
  • Show all
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Bio

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Lynne T. is a seasoned professional with extensive experience in management, sales, customer service, and business development. She has held various roles, including Customer Services Team Leader, Client Services Project Manager, and Sales Administrator, and has a strong educational background in business management. She is certified in multiple areas, including Agile Project Management, Cybersecurity, and Leadership.

Credentials

  • Discover Your Stress Personality
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Reduce Stress and Anxiety by Managing Your Nervous System
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • The Headspace Guide to Everyday Stress
    LinkedIn
    Jan, 2024
    - Apr, 2026
  • Active Listening: The Secret to Effective Communication
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Agile Project Management with Jira Cloud: 2 Lean and Agile Processes
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Agile Project Management with Jira Cloud: 3 Advanced Topics
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • B2B Marketing: Pricing Strategies
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Building Business Relationships
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Creating and Delivering Presentations Nano Tips with Jessica Chen
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Crunch Time Tips to Nail Your Next Presentation
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Cybersecurity Foundations: Governance, Risk, and Compliance (GRC)
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Designing a Presentation
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Emotional Intelligence for Project Managers (Blinkist Summary)
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Finding Your Time Management Style
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • How to Learn Faster
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • How to Set Goals When Everything Feels Like a Priority
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Leading with a Heavy Heart
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Leading with Vision
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Learning Jira (Server Edition)
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Managing Jira Projects: 1 Introduction
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Personal Effectiveness Tips
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • PowerPoint Essential Training (Microsoft 365)
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Project Management Foundations: Risk
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Speaking Confidently and Effectively
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Women in STEM
    LinkedIn
    Dec, 2023
    - Apr, 2026
  • Conflict Resolution Foundations
    LinkedIn
    Nov, 2023
    - Apr, 2026
  • Blending Project Management Methods
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • Prioritizing Your Tasks
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • What Is Scrum?
    LinkedIn
    Sep, 2023
    - Apr, 2026
  • BlockGames Certificate of Attendance (Level 1)
    BlockMark Technologies Ltd
    Mar, 2022
    - Apr, 2026
  • Fundamentals of Digital Marketing
    Google
    May, 2019
    - Apr, 2026
  • Cyber Essentials Assessor Workshop
    The IASME Consortium Ltd
    Aug, 2021
    - Apr, 2026
  • Cyber Essentials Assessor Workshop
    The IASME Consortium Ltd
    Aug, 2021
    - Apr, 2026
  • Cyber Essentials Workshop
    The IASME Consortium
    Aug, 2021
    - Apr, 2026
  • IASME Governance Workshop Assessor
    The IASME Consortium
    Aug, 2021
    - Apr, 2026
  • IASME Governance Certification Body
    The IASME Consortium Ltd
    Oct, 2020
    - Apr, 2026
  • Advanced Level Apprenticeship in Customer Service
    Alliance of Sector Skills Councils
  • CIPD Student Member
    CIPD
  • Leadership and Team Skills
    ILM
  • Level 3 NVQ Certification in Management
    Ofqual
  • Level 3 NVQ Diploma in Customer Service
    Ofqual
  • Project Planning and Control
    APMG International

Experience

  • The IASME Consortium
    • United Kingdom
    • Information Services
    • 1 - 100 Employee
    • Customer Services Team Leader - Enquiries
      • Apr 2022 - Feb 2023

    • Customer Service
      • Jul 2018 - Feb 2023

      IASME work alongside a network of over 250 Certification Bodies across the UK and Crown Dependencies to help certify organisations of all sizes in both cyber security and counter fraud. IASME is committed to helping businesses improve their cyber security, risk management and good governance through an effective and accessible range of certifications.

  • ISO Quality Services Limited
    • Worcester, United Kingdom
    • Client Services Project Manager
      • Feb 2011 - Jul 2018
      • Worcester, United Kingdom

      ISO Quality Services LtdAssisting with implementing systems including the ISO 9001, ISO 14001, ISO 27001 and ISO 45001 Standards.

  • G. Webb Automation Ltd
    • Malvern
    • Sales Administrator
      • May 2008 - Oct 2010
      • Malvern

  • Peacock blue Interiors Limited
    • Worcester, United Kingdom
    • Call Centre Manager
      • Jul 2007 - May 2008
      • Worcester, United Kingdom

      H.R.Stock ManagementCustomer Service Operations Manager

  • Dytecna Ltd
    • Malvern
    • Business Development Manager
      • Oct 1999 - Jan 2001
      • Malvern

      Client Service & Business Development, commercial and defence solutions.

  • Sencon UK Ltd.
    • Worcester, United Kingdom
    • Information Services Coordinator
      • Jan 1988 - Oct 1999
      • Worcester, United Kingdom

      Sensors, Quality and gauges solutions in the can making industry

Education

  • 2018 - 2021
    University of Worcester
    Business Management, Business and HR
  • 1991 - 1993
    Worcester College of Technology
    BTec National Certificate in Business & Finance, Business Law & Marketing
  • 1988 - 1991
    Worcester College of Technology
    BTec First Certificate in Business & Finance, Business & Finance
  • 1985 - 1988
    Ryde High School
  • 2018 - 2021
    University of Worcester
    Bachelor's degree, Business Management
  • University of Worcester

Suggested Services

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Industry Focus. “Information Services”

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