Bio
Experience
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English Korean Medical Interpreter
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Liberty Language Services
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Vienna, Virginia, United States
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English Korean Medical Interpreter
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Nov 2018 - Present
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Vienna, Virginia, United States
- Support direct communication between provider and patients by accurate interpreting
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Culture Advantage
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Newton, Kansas, United States
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Mentor for English Korean Medical Interpreter Course
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Jun 2019 - Present
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Newton, Kansas, United States
- Participate in online course as a mentor, giving feedback, reviewing assignments and tests for students for English Korean Medical Interpreting Course
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Fairfax County Public Schools
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Fairfax, Virginia, United States
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School Cafeteria Manager
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Jan 2019 - Present
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Fairfax, Virginia, United States
- Oversee staffs to ensure food safety, sanitation, procedure and customer service standard during food production and meal service- Keep accurate records and documents adhering to Food and Nutrition Service guidelines of FCPS
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House Of Kobe
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Hagerstown, Maryland, United States
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Customer Service Manager
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Sep 2009 - Jul 2013
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Hagerstown, Maryland, United States
- Worked with staffs, vendors and clients to provide excellent dining experience to customers- Trained new staffs regarding operation, policies, service standard, - Assigned work hours and duties of service staffs to maximize efficiency and profit
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Four Seasons Hotels and Resorts
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Miami, Florida, USA
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Customer Service Associate
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May 2007 - Aug 2009
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Miami, Florida, USA
- Communicate closely with kitchen staffs, management, serving staffs and clients to achieve outstanding customer satisfaction- Responded to client's inquiries courteously and efficiently to excel their expectations
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Yonhee Elementary School
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Seoul, Korea
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Teacher
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May 1982 - Jul 1985
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Seoul, Korea
- Taught 2-6 grade students using various teaching methods to motivate, challenge them to do their best- Observed, evaluated and gave feedback on students' performance, behavior, social development to reinforce positive changes
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Education
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American Academy of Professional Coders
Certificate, Medical Insurance Coding Specialist/Coder -
Culture Advantage
Certificate, English Korean Medical Interpreting -
Florida International University
Master of Arts (M.A.), Hospitality Management -
Korea National Open University
Bachelor of Arts (BA), English Language and Literature -
Northern Virginia Community College
Associate of Science (AS), Hospitality Administration/Management -
Northern Virginia Community College
Certificate, Culinary Arts/Chef Training -
Seoul National University of Education
Diploma of Education, Elementary Education and Teaching
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