Experience

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  BrandU, LLC BrandUSpiritwear.com

  • Lubbock, Texas Area

  • Website Designer/Developer, Graphic Artist, Photographer, Tech, Writer, Accounting, Database Admin.

    • Jun 2011 - Present
    • Lubbock, Texas Area

    Participate in the development of multiple websites for client companies, including BrandUSpiritwear.com. Perform extensive work with eCommerce. Wrote code for websites in HTML, CSS, PHP, JavaScript, jQuery, and Wordpress, including social network integration. Work with Bootstrap 3.x for 2- and 3-column layouts. Perform graphic design functions using Photoshop and Illustrator in support of customer websites. Deployed content and updates using content management systems. Responsible for personalizing the large cloud-based eCommerce platform http://branduspiritwear.com for individual eCommerce customers using HTML, CSS, PHP, MySQL and Photoshop. Worked as a MySQL Database Administrator and PHP Developer for the 2011-2012 Dana Hills Gradnite site. Functioning as Webmaster for BrandUSpiritwear.com. On Facebook, Page Admin for https://www.facebook.com/branduspiritwear/ and https://www.facebook.com/freevocabpuzzles/ for original Website, http://free-vocab-puzzles.com/.

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  CVS Pharmacy

  • Lubbock, Texas Area

  • Cashier

    • Sep 2016 - Sep 2018
    • Lubbock, Texas Area

    Cashier

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  Saddleback College of South Orange County Community College District (SOCCC)

  • Mission Viejo, CA

  • Saddleback College Information Management Center Lab Assistant

    • Oct 2014 - Aug 2017
    • Mission Viejo, CA

    One lab assistant for 37 personal computers (position formerly filled by professors). Assisting students who use the IMC (Information Management Center) Computer Lab, BGS 248, to access Blackboard, MySite and their college emails and to conduct research and write up homework assignments. To help students with their computer logon and provide general computer applications and printing help. Their link, http://www.saddleback.edu/bsed/computer-information-management.

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  RICOH BUSINESS SOLUTIONS, 1123 Warner Avenue, Tustin, CA

  • Visual Basic for Applications (VBA) Programmer in Excel for Accounts Receivable Billing

    • Mar 2009 - Mar 2009

    Programmed in Visual Basic for Applications to run the billing system for invoicing the City of Los Angeles, encompassing over a thousand copier leases in government offices in Los Angeles County. Produced approximately 5,000 invoices and recorded them, from up to six months back-dated, to bring Ricoh up-to-date to the current month.

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  THE NIELSEN COMPANY, 31910 Del Obispo St., San Juan Capistrano, CA

  • Research Interviewer

    • Aug 2008 - Aug 2008

    (Temporary position through an agency for 8/08.) In preparation for the semi-annual Action Sports Retailer (ASR) Trade Show in San Diego, CA: conducted phone research and performed marketing and customer service tasks for ASR clients all over the U.S.A. and Canada.

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  UNITED AGRICULTURAL BENEFIT TRUST at UNITED AGRIBUSINESS LEAGUE, 54 Corporate Park, Irvine, CA

  • Accounting Clerk, Excel VBA Programmer, Administrative Assistant and Company Receptionist

    • Oct 2003 - May 2008

    Their link, http://www.uabt.org/(Temporary position at this health insurance company through an agency 10/21/2003, went permanent on 2/4/2004.)Wrote SQL statements for database queries of the corporate server for billing data. Created an accounts receivable cycle flow diagram which is still used by the company’s Marketing Department. Programmed in Visual Basic for Applications macros that reduced the account reconciliation time to about 20% of what was required in the past. Formatted an Excel template for electronic account reconciliations, for loading the macro results of processed billing accounting data. Trained in accounts payable duties. Among the Billing Department staff, received top marks from the clients, resulting from the company’s Customer Service department surveys. Received positive written reviews from the Billing Department Supervisor. Posted and reconciled the largest client accounts, for thousands of medically-insured members. Designed and ran accounting reports; faxed letters and telephoned: to request client information and handle customer requests regarding their accounts receivables and employee and/or dependent(s)’s medical insurance eligibility. Interfaced daily with the company’s Claims Department, Customer Service Department, and Underwriting Department. Received six incoming phone lines in the front office, screening calls for the CEO and company legal counsel.

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  Chicago Title Insurance Company - Orange County Headquarters, 16969 Von Karman Ave., Irvine, CA

  • Escrow Processor and Administrative Assistant

    • Jul 2003 - Sep 2003

    (Temporary position through an agency.) In the top-performing 4-person escrow unit at this large Irvine facility of the #1 title insurer in the U.S.A. Opened escrow and title orders, prepared escrow instructions and amendments to them, issued quitclaim deeds, ordered payoff/demand statements, processed mail and filed. Introduced verifying our clients' residential property addresses initially with usps.com to save company title searching time down the line. Provided customer service to mortgage brokers, lenders and borrowers. Trained co-workers in Excel. Helped to create an Excel spreadsheet to manage our largest client's orders. Assisted in streamlining the escrow and title order processing method for rush jobs by innovating with a parallel method of processing instead of sequential, enabling a significantly faster turnaround time for our clients in receiving escrow instructions. Eliminated the slow handwritten order input from our largest client into a far faster and easier for the client, computer-driven format.

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  Self Employed

  • Real Estate

    • Jul 2002 - Jun 2003

    Prepared our Laguna Niguel home for sale and then sold it. Stay-at-home mother for two sons. Manage household.

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  SIMS LAW FIRM, 620 Newport Center Dr. #900, Newport Beach, CA

  • Legal Word Processor

    • Jun 2002 - Jun 2002

    (Temporary position through an agency.) Using a dictaphone, transcribed legal documents using word processing software. Edited for English grammar, spelling and usage.

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  COUNTY OF ORANGE, FINANCIALS UNIT, ACCOUNTING DEPARTMENT, Orange, CA

  • Information Processing Technician and Accounting Clerk

    • Oct 2001 - Apr 2002

    (Temporary position through an agency.)Paid lawyers’ invoices and helped to resolve billing issues on the AS400 computer. Redesigned the method of entering data in the spreadsheet to save half the keystrokes. Using MS Word, assisted collection officers in the preparation of Petition Modifications for the Superior Court; with the manager, redesigned this workflow to make it faster, more accurate, cost-effective and complete. Documented and implemented these new procedures. Trained others in software packages and offered technical advice, as necessary. Additional duties included:• Answering the telephone and emails in MS Outlook.• Maintaining personal and financial databases on the AS400 computer of Orange County clients.• Processing Juvenile Court case files, including photocopying sections, for examination by collection officers. • Organizing and updating Orange County client financial files in two rooms filled with file cabinets. • Sorting Employment Development Department forms for Orange County clients in delinquency.

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  ACCELL PROPERTY MANAGEMENT, Laguna Hills, CA

  • Administrative Assistant, Word Processor Transcriptionist and English Editor

    • Sep 2001 - Sep 2001

    (Temporary position through an agency.)Using a dictaphone, transcribed and edited minutes in MS Word for meetings of boards of directors for various homeowner associations in South Orange County. Edited for English grammar, spelling and usage. Answered the telephone.

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  COUNTY OF ORANGE, JOHN WAYNE AIRPORT in Landside Operations, Santa Ana, CA

  • Database Developer/Administrator, Administrative Assistant and Office Receptionist

    • Jun 2001 - Aug 2001

    (Temporary position through an agency.)Responsible for organizing and updating files for 162 airport ground transportation providers through extensive telephone calls to all major local hotels, limousine services, door-to-door shuttles, and their insurance representatives. After completion of this task, computerized this information: 1) Used MS Excel to track insurance brokers and agencies. 2) Used an MS Access database system for tracking ground transportation permits and performed database user training, system refining, and documenting in MS Word and MS PowerPoint. Developed an MS Access database work-around to use with MS Word for sending out correspondence. Met with Information Systems Department to ensure a smooth transition. Photocopied, faxed, distributed and filed documents. Also worked at the front desk: answering multiple phone lines, scheduling meeting rooms and serving as a receptionist to the airport public. Trained others in software packages and offered technical advice, as necessary.

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  PACIFIC NORTHWEST BANK, Oak Harbor, Whidbey Island, WA

  • Online Banking Web Analyst and Administrative Assistant

    • Oct 2000 - Mar 2001

    [NOTE: Company has since been bought by Wells Fargo.](Temporary position through an agency.)Answered telephone and emails. Photocopied, faxed, distributed and filed documents. Performed data entry of de-linking transactions for inactive online banking customers. In MS PowerPoint, created online banking Website diagrams for senior management. In MS Excel, redesigned a form for tracking online banking Website changes throughout the corporation. Edited the entire content of the online banking Website. Due to a merger, redesigned online banking customer interactive application formats for loans. Trained others in software packages and offered technical advice, as necessary. • Launching New Online Business Banking Product, “Business Express”: (Please see details in resumé on http://www.prestonofficesolutions.com/.) • Special Projects:  Researched and wrote an analytical report advocating the dismantling of the bank’s virtual online branch encompassing all of the United States; top management then implemented it.  Successfully lead effort, through technical research and meeting participation, to enhance security for online banking.  Conceived of and constructed an MS PowerPoint demonstration for the online banking Website, for the “Corporate Express,” pc-based online business-banking product.  Compiled and rewrote the company’s security policy on the online banking Website.  Monitored technical performance level of software development for the vendor of the front-end of online banking. Documented in MS Word, using Microsoft Visual Basic Script code for Active Server Pages, how the vendor could improve functionality.

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  Unemployed and looking for accounting/computer work.

  • Student

    • Jan 2000 - Sep 2000

    Retraining in Up-To-Date Business Information Technology, Laguna Niguel, CA: January 20, 2000: Attended E-Commerce session at Microsoft TechNet Briefing, Pasadena Convention Center. March 15, 2000: Through self-training, prepared for and took Microsoft 70-176 Exam, Designing and Implementing Desktop Applications with Visual Basic 6.0. Scored 100% on part of the exam. March 16, 2000: Prepared for Microsoft 70-029 Exam, Designing and Implementing a Database Design on Microsoft SQL Server 7.0. 8-week class at Learning Tree University, Irvine, CA. Received a grade of "A". July 11, 2000: Prepared for Microsoft 70-152 Exam, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. 8-week class at Learning Tree University, Irvine, CA. Received a grade of "A". July, 2000: Working alone built a Web application using Active Server Pages (ASP), Visual InterDev 6.0, HTML, DHTML and connected to a Microsoft Access Database using ActiveX Data Objects (ADO). Also used Microsoft Office 2000 PowerPoint, Excel and Word in Web application. URL: http://family.domaindlx.com/recreation. Spring, 2000: As part of a team, built a Web application using HTML, JavaScript, Java applets, and CGI script.

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  MARCONI SERVICES (formerly Systems Management Specialists, Inc. (SMS)), Brea, CA

  • Y2K Tester and Administrative Assistant

    • Jan 1999 - Dec 1999

    (Temporary position through an agency.) Attended meetings; answered telephone and emails; photocopied, faxed and filed documents; and ordered supplies for computer and documentation. For office laser printer: changed cartridge and scheduled maintenance. Supported supervisor and business information technology staff with special projects in Microsoft Excel. With a team, completed all Y2K IBM mainframe batch testing for RAINBIRD SPRINKLER MANUFACTURING, INC.; WHEREHOUSE ENTERTAINMENT, INC.; and SABRELINER CORP. In Microsoft Access, Excel, and Word: analyzed and documented all Y2K-testing results. Performed computer operations in a secured computer room in conjunction with commands I issued on my PC. MS Access database I created was included on company intranet.

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  WYNN OIL, 1050 W 5th St., Azusa, CA

  • Administrative Assistant and Legal Researcher

    • Nov 1998 - Jan 1999

    (Temporary position through an agency.) Performed legal research for the C.E.O. throughout the entire company.

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  In Temple City, CA

  • Stay-At-Home Mother to Two Sons

    • Jul 1994 - Oct 1998

    Managed and organized the household while raising our two sons, infant and toddler, while my husband worked long hours outside the home. Planned and participated in social activities with other stay-at-home mothers and their children. Perused daily The Wall Street Journal and trade journals such as Computerworld magazine. Professional computer software tutor for high school students. Increased expertise in Microsoft Office Professional software, including Access database and Visual Basic for Applications. Active member in Database Programming Special Interest Group in Pasadena IBM PC Users' Group. Designed and coded home management software tools. Analyzed each activity of raising children in a home as “a profession”.

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  RYKOFF-SEXTON, INC., Los Angeles, CA (Currently U.S. FOODSERVICE, La Mirada, CA)

  • PC Programmer/Analyst, Desktop Publisher and Technical Writer

    • Dec 1989 - Jun 1994

    Reported to the company controller and supported other executives. Automated, wrote and produced the company sales books for 9 branches, encompassing the entire Western U.S. 1,000 users of these sales books, including approximately 66 buyers and hundreds of sales personnel. More than 100,000 records to be maintained as sales book administrator.• Automation: Working alone from the beginning of the project: performed all system and database analysis, design, development, coding, testing, documenting, refining and maintaining the automatic sales book system in MS Access, dBase IV, and DbPublisher desktop-publishing software.• Writing and Production: The main technical writer for the content of the sales books. Handled telephone communication with buyers, salespeople, corporate product-line managers, and outside manufacturers---to clarify and validate what should be in the sales books. Supervised two PC operators. For office laser printer: maintained it, changed cartridge, and ordered new supplies.• Special Projects:  In MS Access database, tracked the entire Rykoff-Sexton, Inc. sales force in the U.S.A. and Mexico.  Successfully lead the effort to merge the IBM mainframe price file and the IBM PC sales books text file data to print the sales book price pages with subheadings and in sales book order for all 9 Western branches.  For corporate purchasing of produce: in spreadsheets, reported booking positions and price comparisons; and in dBase IV, the codes on the cans.  Analyzed the cost of reprinting the sales books for varying levels of price changes.  In MS Access database, created reports comparing the 9 branches for sales of self-manufactured and other categories of products, ran pricing comparison analyses between branches, and ran gross profit analyses by buyer and vendor.  For the Personnel Dept., wrote the database system for random drug testing of company truck drivers.

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  ENTERTAINMENT PARTNERS (formerly IDC SERVICES), Burbank, CA

  • Business Information Services Programmer/Analyst

    • Mar 1989 - Nov 1989

    Analyzed all edits and processing through the database extract program of all online input fields to a nightly batch payroll system for entertainment industry union workers. Documented the batch payroll calculations in detail for vacation, holiday, "holiday not worked", and union benefits, such as pension. Helped design and code Hours-To-Gross payroll system front-end.

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  KWIKSET CORPORATION, A DIVISION OF BLACK & DECKER, Anaheim, CA

  • Business Information Services Programmer/Analyst and Technical Writer

    • Oct 1987 - Mar 1989

    Wrote the Information Systems Department Manual, providing an overview of the software and hardware environment and detailing programming and operations procedures and forms. Provided salesperson support over the telephone for both usage of the GRID PC in the field and the software. Performed analysis, new programming and coding maintenance on: Online Sale Order Entry, Payroll, Personnel, Finished Goods Inventory, A/R, A/P, Sales, Billing, Price, Customer, Shippers-In-Transit, Freight Routing, and Carrier Maintenance computer system applications.

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  JACOBS ENGINEERING GROUP, INC. (JEG), 1111 South Arroyo Parkway, Pasadena, CA

  • Business Information Services Programmer/Analyst and Technical Writer

    • Jul 1984 - Sep 1987

    Interfaced with JEG Accounting, Payroll, Human Resources and other Information Technology Departments across the country: answering questions and solving production problems by telephone or through written correspondence. Documented the systems responsible for, and provided booklets to management, data processing, and accounting. Documented in-house Management Information Systems department standards. Performed analysis, new coding and programming maintenance on: JEG Project Accounting Reporting System, Staff Payroll Labor System, MSA ALLTAX2 Software Package, Print Reproduction System, JEG Online Human Resources System, Subledger Accounting System, Uniform Computer Billing System, MSA Staff Payroll System, Craft Payroll System, and Accounts Payable System.

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  COMMERCIAL MANUFACTURING, 2432 S Railroad Ave., Fresno, CA

  • Executive Administrative Assistant

    • Jan 1984 - Mar 1984

    (Temporary position through an agency.) Handled six telephone lines, with factory and office paging ability; performed receptionist duties; composed and edited correspondence; sent Telex messages; used the Dictaphone; filed; invoiced; typed shipping papers; maintained sales and manufacturing order backlogs; and prepared sales material for price quotes. Redesigned workflow of job with approval of company president. Helped the sales manager organize his office and procedures.