Bio
Experience
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St Christopher's
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Hayes, Kent
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Assistant Manager
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Jul 2021 - Present
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Hayes, Kent
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Volunteer
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Jan 2021 - Jul 2021
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Demelza Hospice Care for Children
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West Wickham
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Charity Shop Manager
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Aug 2017 - Mar 2020
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West Wickham
Responsible for the day to day management of high street shop providing a source of income to Demelza Hospice Care for Children, ensuring a professional image and excellent Customer Service.
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Contract Project Manager for various Insurance clients including esure and LV
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Sep 2014 - Aug 2017
Accountable for the end to end delivery of a range of operational efficiency and regulatory projects to time, cost and quality.
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Direct Line Group (previously RBS insurance)
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Bromley, United Kingdom
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Senior Project Manager
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Feb 2005 - Mar 2014
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Bromley, United Kingdom
Accountable for the end to end delivery of a range of business and technology projects in line with agreed governance and budget.Also responsible for the development and performance management of a team of Project Managers
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First Title Insurance plc
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Bromley, United Kingdom
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Operations Manager
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Jul 2003 - Dec 2004
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Bromley, United Kingdom
Operational management of remortgage processing teams working within Service Level Agreements for High Street Lenders
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Insight Investment
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London, United Kingdom
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Contract Supply & Performance Project Manager
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Jul 2002 - May 2003
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London, United Kingdom
Key role working with the Head of Customer Services to evaluate and select a Third Party supplier to take over the administration of Open Ended Investment products.
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Prudential Assurance
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Various locations
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Project Management and Operational roles
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Feb 1986 - Jan 2002
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Various locations
Planning & Ops Manager (Pru Direct)Project Manager (Pru Life)Call Centre Team Leader (Pru Personal Lines)Business Analyst/Project Manager (Pru Personal Lines)
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Education
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Selhurst High School
9 O levels, All A & B grades
Suggested Services
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Industry Focus. “Hospitals and Health Care”
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References
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