Bio
Credentials
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Montessori Early Childhood Education Certification (American Montessori Association)
American Montessori Society
Experience
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Edelbrand Pure Distilling
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Marthasville, MO
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CEO/Co-Founder
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Oct 2013 - Present
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Marthasville, MO
Edelbrand Pure Distilling is a small-batch distillery producing vinars, artisanal European-styled fruit brandies. These exquisitely subtle spirits are created from 100% fresh fruit distilled in traditional copper pot stills. No additives, chemicals, or flavorings. Served at room temperature as a digestif or after-dinner drink, Edelbrand vinars is deeply flavored and rich in fragrance. It can be sipped alone, splashed, or stirred into your own culinary and cocktail creations. We are proud to offer our award-winning releases: vinars da meila - apple brandy infused with plum; vinars da pera - pear brandy; vinars da vin - grape brandy infused with dill; vinars da plogas - plum brandy; vinars d'apricosas - apricot brandy; and vinars tschereschas - cherry brandy. Available as single bottles and in gift sets direct from our distillery or through retailers, fine restaurants and bars in the St. Louis and Kansas City areas. Our website, edelbrandpuredistilling.com has all the details.
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Owner
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1996 - Present
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St. Louis Area Montessori Schools - Various
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Greater St. Louis Area
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Montessori Director and Early Childhood Teacher
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Aug 1995 - May 2017
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Greater St. Louis Area
Served as Director and teacher in various area Montessori schools, 1995-1998 and 2011-2017, including Chesterfield Day School, St. Ignatius Preschool, Montessori Day School, and Whitegate Montessori.
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SEIC Judge
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2008 - 2011
Honored to serve as a judge in the Social Entrepreneurship and Innovation Competition at Washington University where non-profit organizations learn how to launch social enterprise ventures as a means to increase sustainable revenue sources.
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Client Relations Director
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Aug 2006 - Apr 2010
Responsible for:* Business development and client relationship management in legal, non-profit, retail, construction, education, and professional services vertical* Project management oversight of large technical conversion projects* Process management and improvement of client-facing processes* Client and business development event management* Marketing and advertising campaigns* Product and service development
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Co-Founder & Owner
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Jan 2005 - Dec 2007
Providing children, youth and adults the first Olympic-level recreational and competitive fencing club in the metropolitan St. Louis area, staffed by the former Egyptian Men's Fencing Coach for the 2004 Olympics in Athens, Greece.
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Director
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1979 - 1995
Executive Manager to Vice President (AT&T Business Services)• Chief of staff to Vice President of Product Management, a 2,200-member division responsible for voice and data services for U.S. and global business customers.• Provided strategic and tactical counsel to officer and directed business management, human resources, and executive support processes for organization.Customer Satisfaction Director (AT&T Consumer Interactive Services)• Developed customer satisfaction measurement processes involving strategic partners and content providers.• Member of core team that developed and deployed business management model based upon Malcolm Baldrige National Quality Award (MBNQA) criteria. Customer Services & Support Director (AT&T Business Multimedia Groupware Services)• Managed customer care center staffed by 150 customer service associates and 35 managers responsible for handling 35K calls per month.• Directed 18-month initiative to link internal process metrics to external satisfaction resulting in 40-60% improvement in all key customer satisfaction indicators.• Developed and implemented strategy for achieving ISO compliance for call center• Served as senior quality examiner for Malcolm Baldrige NQA and as founding member of AT&T’s Quality Steering Committee report to Chairman and CEO of AT&TBusiness Operations Manager (AT&T Federal Systems)• Developed and managed business operations measurement process for FTS2000, the federal government’s single largest telecommunications project, including program management tracking.• Designed and implemented overall plan for establishing quality systems for 2,500 employees• Facilitated executive quality council involving 14 vice presidents and directors.• Served as subject matter expert in development of 5 AT&T-published service quality manuals.• Designed internal customer feedback process involving 1,200 employees in sales, project management, federal business centers, and telemarketing.
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Education
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1995 - 2013Maryville University of Saint Louis
Master of Education (MA Ed), Education -
1984 - 1987Rutgers University
Bachelor of Arts - BA, Economics -
1985 - 1987Rutgers University
BA, Economics
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