Bio
Experience
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OfficeMax
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Smyrna, GA
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Customer Delivery Coordinator
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Mar 1996 - Aug 2015
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Smyrna, GA
• Handled escalated customer issues form call center & retail stores to result in customer satisfaction• Issued & processed customer credits for both contract & retail customers• Filed claims with carriers and vendors and maintained claims log for payment• Selected to serve on Safety ...
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Citizens First National Bank
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Saddle River, NJ
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CSR II
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Feb 1982 - Jun 1994
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Saddle River, NJ
• Supported Manager & Assistant Manager with daily banking and cash procedures• Opened all new business and customer accounts• Assisted customers with information on loans, IRA’s & business accounts• Initiated the development of new audio response system & loan portfolio• Monitored an...
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Education
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1991 - 1994University of Phoenix
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1975 - 1977Wesley College
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1971 - 1975York Suburban High School
Suggested Services
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Industry Focus. “Customer Service”
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References
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