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Bio

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Lynn Chickey is a seasoned customer support professional with 19 years of experience in handling escalated customer issues, process improvement, and team building. She holds a Bachelor of Business Administration degree and has worked in various roles, including Customer Delivery Coordinator and CSR II.

Experience

  • OfficeMax
    • Smyrna, GA
    • Customer Delivery Coordinator
      • Mar 1996 - Aug 2015
      • Smyrna, GA

      • Handled escalated customer issues form call center & retail stores to result in customer satisfaction• Issued & processed customer credits for both contract & retail customers• Filed claims with carriers and vendors and maintained claims log for payment• Selected to serve on Safety ...

    • CSR II
      • Feb 1982 - Jun 1994
      • Saddle River, NJ

      • Supported Manager & Assistant Manager with daily banking and cash procedures• Opened all new business and customer accounts• Assisted customers with information on loans, IRA’s & business accounts• Initiated the development of new audio response system & loan portfolio• Monitored an...

Education

  • 1991 - 1994
    University of Phoenix
  • 1975 - 1977
    Wesley College
  • 1971 - 1975
    York Suburban High School

Suggested Services

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Industry Focus. “Customer Service”

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