Experience

• 

  Hamilton Family Health Team

  • Hamilton, Ontario, Canada

  • Lead, Governance, Policies and Executive Office

    • Apr 2022 - Present
    • Hamilton, Ontario, Canada

    • Provides the Board and CEO with strategic advice, information, and analysis to support an informed decision-making process and to meet operational and strategic goals.• Supports the CEO, President, and Chair of Governance Committee, in assessing and improving the current effectiveness of board committees and determining where additional support is necessary. • Identifies and manages the revision process and ensures compliance with Corporate Bylaws, Committee Terms of References and Workplans, and Governance Policies.• Facilitates the Board succession planning process to support the effective functioning of the Board and plan for ongoing renewal. • Develop and facilitates the recruitment and selection process of new members of Board in consultation with the Governance Committee (3-5 annually).• Organize the Annual Meeting of Members, Board Retreats, and Board meetings which includes agenda preparation, minutes, speaking notes, and presentations.• Organized and supported the recruitment of a new CEO and Lead Physician for the FHT.• With the CEO and Project Manager, co-led a refresh of the Strategic Plan and the development of annual business plan with approximately 20 participants. Coaching provided to senior team members in the development of departmental plans.• Co-manage with a clinical lead the Pharmacy Program ensuring sixteen Pharmacists are assigned to family physician practices in an efficient manner and overseeing related administrative matters.• Analyze the Pharmacy Program budget to ensure spending is appropriate and funds utilized effectively.• Lead the HR processes for the Pharmacist Team, including workforce planning, recruitment, time-off request sand expense approvals.• Update and/or develop operational policies and processes ensuring compliance with legislation and/or best practices. Consult with various program leaders to ensure specific requirements are considered and reflected in new policies.

• 

  Freelance

  • Governance Consultant

    • Jan 2007 - Present

    Advising and mentoring on various governance issues, including policies, board recruitment, by-law reviews and development, strategic planning, high performance sport programs and organizational recruitment for leadership positions.

• 

  Ontario College of Family Physicians

  • Canada
  • Medical Practices
  • 1 - 100 Employee

  • Manager, Governance and Board Planning

    • 2018 - Jul 2022

  • Manager, Governance and Board Planning

    • Jul 2018 - Mar 2022

  • Manager, Governance and Office

    • Jan 2014 - Jul 2018

• 

  Guelph Hydro Inc.

  • Guelph

  • Executive Coordinator

    • Oct 2012 - Sep 2013
    • Guelph

    Delivered high-level administrative support to the Chief Executive Officer, Corporate Secretary and Board of Directors. Coordinated the activities of 3 Executive Assistants to ensure appropriate support to members of the senior management team.• Collaborated with the Project Manager responsible for implementation of an electronic file management system (Docova). Led the transition from hard copy to soft copy filing within project timelines. Championed the project with the Senior Leadership Team by implementing change management strategies to ensure the project’s success.• Developed best practices policies / procedures for the Executive Assistant Team and the unionized Administrative staff across the organization.• Organized Board meetings, coordinated board materials and ensured development and coordination of materials for three boards, and four committees. Information was made available for access on the Board Portal.• Managed the Board Portal, Director’s Desk, to facilitate access across Boards, Committees, and staff

• 

  Trellis Mental Health and Developmental Services

  • Executive Coordinator

    • 2000 - 2012

    Delivered executive level administrative support to the Executive Director and Board of Directors. Managed Administrative Services, Facilities Department and coordinated all communication activities. • Managed 5 staff - workload management, recruitment, coaching, training, motivating, supervising and performance management. • Managed lease negotiations across 8 sites along with space allocations and office leasehold improvements. Implemented use of “Facilities Desk” software as a tool to assist in setting priorities and tracking workload. • Coordinated communications activities, including media relations, releases, brand development, website and intranet oversight and print materials. Organized and coordinated all internal and external events. • Executive level support: correspondence management, report generation, presentations, research, policy writing, financial management, contracts, event planning/execution, travel, and calendar management.• Coordinated all meetings: preparation of agendas, recording minutes of meetings, and tracking deliverables arising from meetings and annual corporate and governance work plans. • Developed an annual corporate workplan that identified the deliverables and timelines required to meet strategic plan, governance and ministry reporting deadlines; communicated with leadership and ensured coordination of the information for the process. • Managed assigned agency projects: AODA (Accessibility for Ontarians with a Disability Act), FIPPA for the Corporate Office, Accreditation, Broader Public Sector Procurement processes, Annual General Meetings, Annual Reports, Board Recruitment and Health and Safety Committee Chair / Member.• Forecasted monthly/yearly communications and facilities budget, monitored, analyzed and developed strategies to address anticipated underspent funds. For greater detail see the summary above.

• 

  Teknion

  • Executive Assistant to VP Design and Development

    • 1999 - 2001

    Delivered high-level administrative support to the Vice President and 4 senior staff members.• Tracked and inventoried the design process related to new products using Lotus Notes. • Monitored an $8M design budget against new product deliverables and reported to the Vice President on project status and any potential risks.

• 

  Various Companies

  • Various

    • 1979 - 1999

    • Manager of Accounting, Glass-Cell Fabricators• Executive Assistant to the General Manager, River Run Centre• Executive Assistant to the Director of Operations, Agriculture & Agri-Food Canada• Office Manager, Astra Cad Systems, Inc. and Campvil Management