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Bio

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Lyndsey Bighia is a seasoned customer service and sales professional with a strong background in administration, communication, and problem-solving. She has experience in various industries, including hospitality, retail, and customer service. Lyndsey holds a degree in UX Design and has completed several certification programs in UX design.

Credentials

  • UI for UX Designers Course
    CareerFoundry
    Jan, 2024
    - Apr, 2026
  • UX Design Program
    CareerFoundry
    Jan, 2024
    - Apr, 2026
  • UX Immersion Course
    CareerFoundry
    Oct, 2023
    - Apr, 2026
  • Intro to UX Design
    CareerFoundry
    Mar, 2023
    - Apr, 2026

Experience

    • AI Learning Data Annotator
      • Dec 2023 - Present

      Evaluate AI responses for accuracy according to company guidelinesCompose writing prompts to test AI response Support reasoning and decisions with excellent written communication

    • Quality Rater
      • 2019 - 2023
      • Remote

      Used critical thinking skills to classify data according to company guidelines to improve ad relevancy and safety

  • Lotus Operandi Henna
    • Todd Mission, TX
    • Manager/Sales Representative
      • 2017 - 2020
      • Todd Mission, TX

      Lead a team for set up and during the duration of the seasonEducated customers on best practices and ensured their satisfaction to drive brand loyaltyAnticipated customer wants and needs Solved guest and employee problems with empathy

  • Henna Body Art
    • Paige, Texas, United States
    • Manager/Sales Rep
      • 2017 - 2020
      • Paige, Texas, United States

      Educated customers on best practices and ensured their satisfaction to drive brand loyaltyAnticipated customer wants and needs Solved guest and employee problems with empathy

  • Main Street Hub
    • Austin, Texas Area
    • Sales Representative
      • 2018 - 2018
      • Austin, Texas Area

      Managed high-volume outbound calls and sold solutions with a consultative approach.Used excellent verbal skills to engage customers in conversation and effectively demonstrated product features that align with customer needs

    • Guest Service Agent
      • 2017 - 2017
      • Austin, Texas

      Curated holistic positive experiences for customers throughout their interactions with the businessCollaborated with other departments to achieve smooth operation of the hotelResolved guest problems by applying resourceful and actionable solutions

    • Guest Service Agent
      • 2015 - 2016

      Curated holistic positive experiences for customers throughout their interactions with the businessCollaborated with other departments to achieve smooth operation of the hotelResolved guest problems by applying resourceful and actionable solutions

    • Sales Associate
      • 2013 - 2013

      Ensured a positive and relaxing experience for the guestsKept an organized work environmentConsulted clients on best practices and methods for their individual needs.

Education

  • 2023 - 2024
    CareerFoundry
    UX Design
  • 2011 - 2013
    College of Visual Arts
    Photography

Suggested Services

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Industry Focus. “Technology and Software Development”

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