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Lynda Welch profile image

Lynda Welch

Senior Customer Service Associate at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">BlackHawk Industrial</span>
Intro Book
Seasoned sales and customer service professional with 12+ years of experience in manufacturing and retail.
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Location
Agawam, Massachusetts, United States, US
Skills
  • Customer Service
  • Sales
  • Microsoft Office
  • Sales Management
  • Marketing
  • Show all
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Bio

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Topline AI
Lynda Welch is a seasoned sales and customer service professional with 12+ years of experience in various industries, including manufacturing and retail. She has a strong background in sales management, marketing, and team building, with proficiency in Microsoft Office and other software tools. Lynda has worked in multiple roles, including Senior Customer Service Associate, Inside Sales/Customer Service, and Customer Service/Inside Sales.

Experience

  • BlackHawk Industrial
    • Agawam, MA
    • Senior Customer Service Associate
      • Apr 2012 - Present
      • Agawam, MA

      SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: Work on research projects Assist CSR’s with quote and order entry Begins establishing a customer base Have an understanding of the phone system Be active in the email queue Follow up on the unacknowledged PO report Works their mismatch report...

  • Pioneer Tool Supply, Inc.
    • Agawam, MA
    • Inside Sales/Customer Service
      • Apr 2012 - Present
      • Agawam, MA
  • BlackHawk
    • Customer Service/Inside Sales
      • Apr 2012 - Present
  • MSC Industrial Supply Co.
    • Chicopee, MA
    • Inside Sales
      • Dec 2006 - Apr 2012
      • Chicopee, MA
  • The Tracies Company/MRM, Inc.
    • Holyoke, MA
    • Customer Service/Sales & Marketing
      • Dec 1990 - May 1999
      • Holyoke, MA

Education

  • 1980 - 1984
    South Hadley High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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