Experience

• 

  Premiere Kitchens

  • Somerset, England, United Kingdom

  • Kitchen Design Surveyor

    • May 2022 - Present
    • Somerset, England, United Kingdom

• 

  Wren Kitchens

  • Bristol, England, United Kingdom

  • Kitchen Designer

    • May 2017 - May 2018
    • Bristol, England, United Kingdom

    Kitchen Design and Sales consultant responsible for establishing a strong client relationship, creating clients dream kitchens while providing top class customer service. A high level of organisation was crucial to guide all my clients from the start of their designing stage, right through to delivery and execution of instillation. My main Responsibilities also included but not limited too - Welcoming customers to Wren, presenting the wide variety of products and ranges to suit my customer needs.- Generating leads while ensuring all other leads (walk-in and online) are contacted and followed up in a timely manner.- Highlighting the end to end customer journey, including full home measure service, kitchen design process and installation options.-Booking customers into their measuring and future design appointments. - Generate custom and personal designs from customer preferences using our bespoke 3D CAD software.Clearly explain all key documents and financial options with customers, ensuring all personal details collected are accurate.-Maintaining my customer order bank and individual time line to ensure customers are communicated with and deliveries are booked on time.

• 

  Select Fashion

  • Store Manager

    • Sep 2016 - May 2017

    Having overall accountability for growing the sales and profitability throughout each area of thestore. Managing a team to deliver KPI's and compliance throughout the operation, as well asdelivering excellent standards of customer service.• Maximising the sales and profitability of the business to achieve growth within a £800k P.A.turnover store.• Driving sales through maximising team performance.• Organising, preparing and arranging promotional materials and displays.• Recruiting, training, supervising and appraising staff.• Maintaining accurate statistical and financial records.• Creating an engaging shopping experience while providing outstanding customer service.

• 

  Store Twenty One

  • Assistant Manager

    • Mar 2016 - Sep 2016

• 

  PINK LEMONS LIMITED

  • Bristol, United Kingdom

  • Store Manager

    • Dec 2015 - Mar 2016
    • Bristol, United Kingdom

• 

  IKEA Group

  • Cardiff, United Kingdom

  • Kitchen Designer

    • 2010 - 2015
    • Cardiff, United Kingdom

    • Promoted full service solutions including consulting, design services, selection of materials, andinstallation.• Meet with clients and/or take measurements if necessary• Presented design proposal to design specifications after consultation.•Upon approval of design, deliver hard copies of design(s), itemised product list, and productestimates if desired• Improved marketing efforts by providing clients with informative product knowledge to increaseproduct purchase and ATV• Manage multiple projects with tight deadlines.• Manage, organise and maintain a database and hard copies of work produced