Bio
Credentials
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Certified Food Safety Manager
National Registry of Food Safety Professionals (NRFSP)May, 2017- Apr, 2026 -
Communication in the 21st century work place
CourseraOct, 2015- Apr, 2026 -
Effective Problem Solving and Decision Making
CourseraOct, 2015- Apr, 2026 -
Project Management : The Beginning of Success
CourseraOct, 2015- Apr, 2026 -
Work Smarter, Not Harder: Time Management for Personal & Professional Productivity
CourseraAug, 2015- Apr, 2026 -
AIDS: Fear and Hope
CourseraApr, 2015- Apr, 2026 -
End of Life Care
Universal ClassApr, 2015- Apr, 2026 -
Epidemics, Pandemics and Outbreaks
Coursera Verified CertificatesApr, 2015- Apr, 2026 -
Epidemics, Pandemics and Outbreaks
Coursera Course CertificatesApr, 2015- Apr, 2026 -
HIV: Prevention, Diagnosis, Treatment
Universal ClassApr, 2015- Apr, 2026
Experience
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Albertsons /Starbucks Coffee
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Pocatello, Idaho
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Starbucks Department Manager
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Oct 2015 - Present
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Pocatello, Idaho
Manager of a licensed Starbucks Kiosk. AST, certified barista, certified Barista trainer and Starbucks Coffee Master. Hire, train, build teams. On board new associates. Train trainers,assistants and Leads. Build and expand customer base.
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Albertsons
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Pocatello, Idaho
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Customer Service Supervisor
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Sep 2013 - Oct 2015
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Pocatello, Idaho
Responsible for directly supervising cashiers and baggers and other staff as needed. Other duties include ensuring prompt, friendly, courteous customer service by front end staff of 25. Oversees accurate cash handling. Meeting department goals for labor expense and cash accountability
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Herberger's/Bon Ton Corporation
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Pocatello, Idaho Area
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Visual Merchandiser
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Jul 2012 - Jan 2014
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Pocatello, Idaho Area
Opened a brand new store from empty to grand opening.Implement company visual directives and initiatives effectively in a multimillion dollor store, adhering to corporate guidelines, while creating a luxurious and inviting shopping experience and enhancing the Store /Brand Experience. Utilized all available resources to ensure dominance within the marketplace, while reinforcing the company image; understand and effectively applied corporate fashion themes, adapting them as needed to the particular market and paying great attention to detail of execution. Effectively communicates with store management and Corporate visual Email weekly digital images of visual displays to corporate headquarters to ensure Company standards are met and exceeded
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Albertsons
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Pocatello, Idaho Area
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Front End Supervisor
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Oct 2006 - Dec 2012
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Pocatello, Idaho Area
Responsible for directly supervising cashiers and baggers and other staff as needed. Other duties include ensuring prompt, friendly, courteous customer service by front end staff of 25. Oversees accurate cash handling. Meeting department goals for labor expense and cash accountability
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The Bon Marche/ Macy's
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Pocatello, Idaho Area
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Visual Manager
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Oct 1995 - Sep 2006
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Pocatello, Idaho Area
Implemented company visual directives and initiatives effectively in a multimillion dollor store, adhering to corporate guidelines, while creating a luxurious and inviting shopping experience and enhancing the Store /Brand Experience. Utilized all available resources to ensure dominance within the marketplace, while reinforcing the company image; understand and effectively applied corporate fashion themes, adapting them as needed to the particular market and paying great attention to detail of execution. Effectively communicates with store management and Corporate visual Email weekly digital images of visual displays to corporate headquarters to ensure Company standards are met and exceeded Opened and remodeled numerous stores and won numerous corporate quarterly awards.
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Computer Consultant
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Feb 1991 - Aug 1995
Assisted students with current network system and various program packages. Assisted instructors and students in Computer Aided Writing Courses, from remedial to graduate level. Monitored usage and assisted users on the Network Support phone line.
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Inventory Auditors Inc.
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Boise,Idaho
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Inventory Clerk
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Feb 1989 - Jan 1995
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Boise,Idaho
Used 10 key inventory computers to inventory various stores as a team, using price codes, SKU’s, and bar code scanning. Collected and processed data for audit reports and final statistics.
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Education
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1990 - 1999Idaho State University
Bachalor of Science, Technical Design -
1990 - 1999Idaho State University
Bachelor's degree, Theatre/Theater
Suggested Services
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Industry Focus. “Retail”
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References
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