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Lydia Shea
Senior Account Manager - CX at Ipsos in North America
Lydia Shea, a seasoned professional with 8 years of experience in market research, project management, and automotive expertise, holds a BBA from Western Michigan University and a degree in Principles of Market Research from The University of Georgia.
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Location
Royal Oak, Michigan, United States, US
Skills
- Market Research
- Project Management
- Customer Satisfaction
- Automotive
- Customer Insight
- Show all
Bio
Generated by
Topline AI
Lydia Shea is a seasoned executive with 8 years of experience as a Senior Account Manager - CX at Ipsos in North America, where she has successfully led market research and project management initiatives to drive customer satisfaction and growth. Prior to Ipsos, Lydia held senior roles at RDA Group, including Senior Project Manager and Research Analyst I, and has also worked as a Medical Records Manager at Troy Internal Medicine and a Receptionist in the Marketing Department at Western Michigan University.
Throughout her career, Lydia has developed a unique blend of skills in market research, project management, customer insight, and automotive research, with a strong background in quantitative research and competitive analysis. She holds a BBA from Western Michigan University - Haworth College of Business and a Principles of Market Research from The University of Georgia.
With expertise in cati surveys and a proven track record of delivering results-driven solutions, Lydia is a valuable asset to any organization seeking to drive business growth and customer satisfaction.
Experience
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Senior Account Manager - CX
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Jun 2016 - Present
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Senior Project Manager
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Oct 2013 - Jun 2016
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Project Manager
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May 2011 - Oct 2013
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Research Analyst I
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Dec 2009 - May 2011
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Medical Records Manager
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2002 - Dec 2009
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Receptionist
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Aug 2004 - May 2008
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Education
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2012 - 2013The University of Georgia
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2004 - 2008
Western Michigan University - Haworth College of Business
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Market Research”
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