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Lydia Langen profile image

Lydia Langen

Customer Relation Officer at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">PT. Astra International Tbk. Daihatsu Sales Operation</span>
Intro Book
Lydia Langen is a seasoned professional with 6 years of experience in customer satisfaction, sales, and marketing, holding roles as Customer Relation Officer and Guest Relation Officer, with a background in social sciences from SMU Katolik WR Soepratman Samarinda.
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Location
Samarinda, East Kalimantan, Indonesia...
Languages
  • Bahasa Inggris -
Skills
  • Personal Assistant
  • Customer Satisfaction
  • Automotive
  • Negotiation
  • Sales
  • Show all
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Experience

  • PT. Astra International Tbk. Daihatsu Sales Ope...
    • Customer Relation Officer
      • 2010 - 2016

      Responsibilities• Interfacing with customers on a daily base as Customer Satisfaction• Monitoring Job : Showroom Cleaning, Unit Display available, customer complaint, product after sales, role mode for standar hospitality• Receivable for booking service via phone, email, fax and walk in customers...

  • Le Grandeur Hotel Balikpapan
    • Guest Relation Officer
      • 2008 - Mar 2010

      Le Grandeur Hotel BalikpapanGuest Relation Officer2008 – 2010Responsibilities• Front Desk : Accepting and assist guest check in and check out• Customer VIP handling, meet and greets• Handling guest’s feed back and make daily report to Front Office Manager

Education

  • 2001 - 2004
    SMU Katolik WR Soepratman Samarinda

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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