Experience

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  Reload Digital

  • London, England, United Kingdom

  • Senior Digital Account Manger

    • Sep 2023 - Present
    • London, England, United Kingdom

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  iCrossing UK

  • United Kingdom
  • Marketing Services
  • 1 - 100 Employee

  • Senior Account Manager

    • Jul 2023 - Sep 2023

  • Account Manager

    • Jan 2022 - Sep 2023

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  1000heads

  • United Kingdom
  • Advertising Services
  • 200 - 300 Employee

  • Senior Social Executive

    • Feb 2021 - Jan 2022

  • Social Executive

    • Jul 2019 - Feb 2021

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  University of Birmingham

  • United Kingdom
  • Higher Education
  • 700 & Above Employee

  • Research Assistant

    • Feb 2019 - Jul 2019

  • Research Assistant

    • Nov 2016 - Jul 2019

    In the world of Psychology, nothing is ever standing still. Research is expanding every day and at the University of Birmingham, being able to use the world-renowned research facility impacts on the future of both this country and the rest of the world. Whilst at this role with UoB, it was the duty of the Research Assistant to help conduct research alongside a high profile client within the UK (confidential) to enable social change and to provide billions of pounds worth of anti-fraudulent money to the UK.Achievements and responsibilities:• Running qualitative and quantitative analysis simultaneously whilst also undertaking participant research. • Being trustworthy and responsible for creating a confidential environment and ensuring a research project with such high importance ran with as few setbacks as possible. • Responsible for meeting such a demanding time restraint through voluntary overtime and after-hours work.• Meeting the client’s proposal and providing results which have been used for future development.

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  Edgbaston Golf Club

  • Birmingham, United Kingdom

  • Food and Beverage Assistant

    • Apr 2018 - May 2019
    • Birmingham, United Kingdom

    Edgbaston Golf Club is a modern golf club with over 1000 members who expect that alongside their high quality inner-city golf comes high quality service and events. As part of an ever-changing environment with multiple hospitality events coupled with large sporting competitions, it is the role of a Food and Beverage assistant to provide quality customer service and support throughout varying shifts, whilst succeeding within a fast paced working atmosphere. Achievements and responsibilities:• Simultaneously balancing the customer experience of multiple hospitality events throughout the venue whilst being the go to member of staff for facilitating the wellbeing and safety needs during any emergency. • Staffing weekly events with over 150 members enjoying 3 course meals, drinks and entertainment. • Leading multiple stations at different annual competitions for over 400 members.

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  The Botanist

  • Birmingham, United Kingdom

  • Host

    • Sep 2016 - Nov 2016
    • Birmingham, United Kingdom

    Achievements and responsibilities• Taking the lead of a fast paced front of house whilst managing daily bookings and current customers. • Being the sole point of call for organising the annual Christmas bookings. Ensuring that individual customer needs were met whilst guaranteeing that the KPI’s of the business were also being hit for the busy season. • Having to deal with customer complaints grievances in a timely fashion which benefitted the customer experience as top priority whilst ensuring the reputation of the business was not damaged.

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  Edgbaston Priory Club

  • Birmingham, United Kingdom

  • Tennis Leader

    • Mar 2009 - Aug 2016
    • Birmingham, United Kingdom

    Achievements and responsibilities: • Leading tennis sessions for a variety of age groups (3-11) over 12-15 week periods throughout the year. • Ensuring that, with classes of over 30, sessions were enjoyable and developmental for each child alongside balancing disruptive behaviour and challenging young personalities. • Promote equality, diversity and inclusivity through the development of personalised training programmes for different abilities within each of coaching sessions.

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  TMB Events

  • Oxford, United Kingdom

  • Front of House

    • Oct 2012 - Oct 2012
    • Oxford, United Kingdom

    Achievements and responsibilities: • Part of the team running the annual Tesco Electrical Conference at Celtic Manor to deliver an interactive conference for 1200 delegates over 4 nights and 5 days.• Assisting in the organisation of a 42 manufacturer supplier exhibition, liaising with the management of world leading businesses such as Samsung, Sonny and Apple. • Assisting the management of the high profile line-up through contacting agents and facilitating personal needs