Experience

• 

  Durham Flight Centre

  • Ontario, Canada

  • Flight Instructor

    • Aug 2023 - Present
    • Ontario, Canada

• 

  Nestlé Nespresso SA

  • Switzerland
  • Food and Beverage Services
  • 700 & Above Employee

  • Team Lead Manager, Total Quality Management Leader

    • Feb 2023 - Present

    ✔Mentoring & Training New Hires✔Designing Training Programs✔Audit Preparation ✔Team Leader

  • Coffee Specialist | Sales Associate

    • Sep 2021 - Present

    ✔Ensured 100% accountability of cash register for more than 1 year with zero discrepancies.✔Exhibited superior communication skills between coworkers and customers by helping them with their coffee machines and coffees.✔In-store representative for Nespresso Coffee Community.✔Supported the onboarding and training of new hires as a leader.✔Store representative for marketing calls regarding coffee launches and educated club members✔Reached sales target every month and received the best coffee specialist certificate from the company✔Assisted the manager and supervisor with schedules, stocks and cash count

• 

  McDonald's

  • Ottawa, Ontario, Canada

  • Restaurant Crew Member

    • Mar 2019 - Jan 2020
    • Ottawa, Ontario, Canada

    ✔Responsible for taking orders and payments at the cash counter and assisted customers at the drive thru with their orders and any requests/ complaints.✔Worked as overnight maintenance man for the establishment which included repairing of systems and overall cleaning of restaurant✔Trained new team members on customer service, teamwork and maintenance work

• 

  Ottawa Aviation Services

  • Ottawa, Ontario, Canada

  • Ground Instructor

    • Oct 2018 - Nov 2019
    • Ottawa, Ontario, Canada

    ✔Taught groups of international students Mathematics, Physics and Basics of Aerodynamics ✔Assisted student pilots with doubts and questions regarding Math, Navigation, Airport operations and Radio communication