Experience

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  Capital One

  • Item Processing Coordinator
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  Capital One

  • 16048 Sweitzer Lane, Laurel, Md 20707

  • Item Processing Coordinator

    • Jan 2015 - Present
    • 16048 Sweitzer Lane, Laurel, Md 20707

    Planned and prepared checks for processing resulting in process improvement. Collaborated with team to balance and correct discrepancies resulting in increased workflow optimization. Research customer checks in a timely manner for account deposits. Assist banks in processing duplicate check...

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  Horseshoe Baltimore

  • Baltimore Md

  • Total Rewards Representative

    • Jun 2014 - Jan 2015
    • Baltimore Md

    *Issue TR cards to customers *Assist customers with any issues/concerns they may have*Explain daily promotions to customers*Update customers accounts accordingly*Insure customers have fun while visiting

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  Capital One Bank

  • Laurel, Maryland

  • Sr Operation Coordinator

    • May 2010 - Feb 2014
    • Laurel, Maryland

    Planned and prepared checks for processing resulting in process improvement.　Organized sorter room to process ATM check; collaborated with team to balance and correct discrepancies resulting in increased workflow optimization.　Research customer checks in a timely manner for account deposits.　Bala...

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  Chevy Chase Bank

  • 6200 Chevy Chase Dr

  • Sorter Operator

    • Aug 2005 - May 2010
    • 6200 Chevy Chase Dr

    Cross trained in diverse departments including research, investigation and compliance to support busiest units.　Balanced bank deposits to match the Federal Reserve Bank System resulting in operational efficiency.　Research customers checks in a timely manner for account deposits.　Organized sorter ...

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  Federal Reserve Bank

  • 5201 S Sharp St

  • Sorter Operator

    • Aug 1995 - Aug 2005
    • 5201 S Sharp St

    Process all banks transactions on IBM sorter machines.　Film checks for future reference to customers.　Weigh and ship checks to their originated manufacture banks.　Assist customers with information that were illegible to read over the Federal Reserve Bank system.　Assist customers with the completi...