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Lutfuz Zaman profile image

Lutfuz Zaman

Spectator Service Supervisor at B2C Solutions
Intro Book
Football operations professional with experience in event management and customer service.
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Location
Zone 18-19, Doha, Qatar, QA
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Bio

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Lutfuz Zaman is a seasoned football operations professional with 7+ years of experience in event management, ticketing, and customer service. He has worked with prominent organizations such as Qatar Stars League, Discover Qatar, and Expo2023Doha. With a strong educational foundation in Electrical and Electronics Engineering, Lutfuz Zaman has leveraged his technical skills to excel in roles that require attention to detail and problem-solving. His experience in managing high-profile events, such as the FIFA World Cup Qatar 2022 and the AFC Asian Cup Qatar 2023, has equipped him with exceptional organizational and communication skills.

Experience

  • B2C Solutions
    • Doha, Qatar
    • Spectator Service Supervisor
      • Sep 2016 - Present
      • Doha, Qatar

      AFC u23 2016, AFC championship 2020, Club World Cup 2020, CAF cup, Fifa Arab Cup 2021, Lusail Supercup, Amir cup and lost of other football related events.

  • Qatar Stars League
    • Doha, Qatar
    • Ticketing Supervisor
      • Sep 2016 - Present
      • Doha, Qatar

  • Discover Qatar
    • Doha Port
    • Turnaround operation team leader
      • Dec 2023 - Mar 2024
      • Doha Port

  • AFC Asian Cup Qatar 2023
    • Doha, Qatar
    • Spectator service coordinator
      • Dec 2023 - Feb 2024
      • Doha, Qatar

  • Expo2023Doha
    • Visitor Services Officer
      • Oct 2023 - Dec 2023

  • Westbay Project
    • Doha, Qatar
    • Project Intern
      • Jun 2023 - Sep 2023
      • Doha, Qatar

  • Ooredoo Qatar
    • Doha, Qatar
    • Telesales Agent
      • Jan 2023 - Apr 2023
      • Doha, Qatar

  • FIFA World Cup Qatar 2022
    • Spectator service coordinator
      • Oct 2022 - Dec 2022

  • Qatar Airways
    • Doha, Qatar
    • Customer Service Agent
      • Nov 2021 - Jul 2022
      • Doha, Qatar

Education

  • 2019 - 2020
    University of Sunderland
    Bachelor's degree, Electrical and Electronics Engineering
  • 2016 - 2019
    College of the North Atlantic - Qatar
    Diploma of Education, Electrical Engineering Technologies/Technicians

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