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Luke Heard

Senior Technical Support Analyst at Unity Five Ltd (Zatpark)
Intro Book
Luke Heard is a seasoned technical support professional with 4+ years of experience, holding a Master's in Zoo Conservation Biology and a Bachelor's in Conservation Biology, proficient in multiple languages, and skilled in technical support and research techniques.
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Location
Exmouth, England, United Kingdom, GB
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Experience

  • Unity Five Ltd (Zatpark)
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Senior Technical Support Analyst
      • Feb 2024 - Present

    • Technical Support Analyst
      • Apr 2023 - Feb 2024

  • Calland’s Budgens
    • Exmouth, United Kingdom
    • Supervisor
      • Jun 2018 - Apr 2023
      • Exmouth, United Kingdom

  • Keio University
    • Yokohama, Kanagawa, Japan
    • Placement Student
      • Mar 2017 - Aug 2017
      • Yokohama, Kanagawa, Japan

      Studied Tardigrades and undertook personal research project at Keio University. This included field work (sampling) and also lab work (Sample extraction, slide mounting, and, compound and DIC microscopy).

  • University of Exeter
    • Plymouth, United Kingdom
    • Research Technician
      • Jul 2016 - Nov 2016
      • Plymouth, United Kingdom

      Worked on developing a molecular technique to detect parasitism in Pod Midge larvae. Developed standard lab skills, skills in HotShot DNA extraction, PCR, ExoSAP clean up, and also using NanoDrop and Qubit.

Education

  • 2021 - 2022
    University of Plymouth
    Master's degree, Zoo Conservation Biology
  • 2014 - 2018
    University of Plymouth
    Bachelor’s Degree, Conservation Biology

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