Experience

• 

  ITPS

  • Gateshead, England, United Kingdom

  • Service Delivery Engineer

    • Sep 2022 - Present
    • Gateshead, England, United Kingdom

    ITPS is a growing and highly accredited Managed Service Provider (Tier 1 Microsoft and a Cisco Enterprise Security Partner and is NHS HSCN accredited). We own and operate a Tier 3+ 500 rack capacity Data Centre and are well positioned to provide Mid-Market and Corporate clients with a mix of Publ...

• 

  Pulsant

  • Newcastle upon Tyne, United Kingdom

  • Customer Service Engineer / IT Field Operations Engineer

    • Dec 2017 - Sep 2022
    • Newcastle upon Tyne, United Kingdom

    Pulsant is the UK’s leading secure hybrid IT and cloud hosting provider. The company offers a range of cloud solutions, disaster recovery and hybrid solutions. Pulsant provides colocation services, managed hosting solutions, managed networks, managed storage, backup, and managed application servi...

• 

  G4S (UK & Ireland) Ltd

  • Newcastle upon Tyne, United Kingdom

  • IT Operations Analyst

    • Mar 2015 - Dec 2017
    • Newcastle upon Tyne, United Kingdom

    G4S is the leading global integrated security company, specialising in the provision of security products, services and solutions.Responsibilities:• Support the successful incident and service request management for all of the company IT Systems by accurately capturing details from telephone, ema...

• 

  Marcdale Foods Ltd

  • Gateshead, United Kingdom

  • Supervisor, Stock and Production Controller

    • Aug 2005 - Feb 2015
    • Gateshead, United Kingdom

    Responsibilities:• Supervised and coordinated all activities of the Food & Beverage operations and services.• Controlled costs and management procedures to ensure that all parts of the company are functioning effectively. • Undertook monthly stock takes in order to provide accurate audit of e...

• 

  Polcom Company

  • Szczecin, West Pomeranian District, Poland

  • Online Sales, Customer representative and PC’s Technician

    • Sep 2004 - Aug 2005
    • Szczecin, West Pomeranian District, Poland

    Polcom is an e-commerce store that sells IT hardware and software. Work at Polcom developed my skills in sophisticated e-commerce sales models and vast knowledge of both the e-business marketplace and the capabilities and complexities of products. My main responsibilities were:• Designed and esta...

• 

  Atos Company

  • Szczecin, West Pomeranian District, Poland

  • Marketing, Sales representative, IT Computer Solution

    • Aug 2000 - Jul 2004
    • Szczecin, West Pomeranian District, Poland

    Atos is a supplier of office stationery with wide range of products including supplies, technology and business services. My responsibilities were:• Carried out sales of office products and services within the customer services and delivery section. Provided superior work quality whil...