Experience

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  Canfax

  • Alberta, Canada

  • Member Relations and Database Coordinator

    • Nov 2023 - Present
    • Alberta, Canada

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  上海英蕾文化传播有限公司

  • Shanghai, China

  • Project Manager

    • May 2020 - May 2023
    • Shanghai, China

    •Led three key business programs, overseeing accounts operations, a Mini-program, and an app. Managed weekly typesetting, editing, and publishing tasks, ensuring high-quality outputs.•Assisted applicants in establishing online classes through email communication.•Managed user accounts and conducted regular data analysis, producing comprehensive reports on a weekly, monthly, quarterly, and yearly basis to inform decision-making.•Collaborated closely with cross-functional teams, including design, IT, and video production, to effectively allocate resources and ensure project milestones were achieved on schedule.•Engaged in three impactful online activities, managing content integration into databases, resulting in the seamless execution of events that generated enthusiastic engagement and participation.•Successfully managed client relationships for prominent companies such as Johnson & Johnson, Dyson, and Boehringer-Ingelheim, delivering tailored solutions that met their needs.

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  JET-SEA INTERNATIONAL SHIPPING INC

  • Toronto, Canada Area

  • Import Operations Coordinator

    • May 2017 - May 2019
    • Toronto, Canada Area

    •Utilized internal systems to execute precise data entry and proficiently manage critical documents.•Oversaw ocean freight operations, adeptly communicating through emails, phone calls, and tracking programs to ensure smooth logistics flow.•Collaborated closely with external partners, including shipping companies, warehouses, and trucking companies, to meticulously schedule and coordinate cargo shipments.•Cultivated a professional and positive rapport with customers, ensuring their needs were met effectively and fostering lasting relationships.•Worked seamlessly with internal support teams to promptly address and resolve any transportation-related challenges that emerged.

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  FreeWind Truck Service

  • Toronto, Ontario, Canada

  • Reception and administration

    • Jan 2017 - Apr 2017
    • Toronto, Ontario, Canada

    •Proficiently managed incoming calls and provided excellent customer service at the front reception desk, ensuring a positive experience for clients.•Effectively liaised with truck dealers to procure necessary parts for trucks, ensuring timely repairs and maintenance.•Utilized QuickBooks for accurate bookkeeping, contributing to efficient financial management and record-keeping.

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  Chinese Student Scholarship Association at York University

  • Toronto, Ontario, Canada

  • Coordinator and Student Advisor

    • Sep 2012 - Mar 2017
    • Toronto, Ontario, Canada

    •Provided comprehensive support to a diverse membership of 300-500 students, offering assistance in academic matters, housing, transportation, and safety within York University.•Spearheaded the planning and execution of various events, including the Academic Banquet, facilitating direct interaction between students and academic professors to enhance communication and learning opportunities.•Demonstrated a thorough understanding of club policies, collaborating closely with school officers to ensure the seamless operation of the association.•Maintained accurate and updated club information with the university on an annual basis, meticulously completing forms and applications as required.•Played a pivotal role in the recruitment and training of new members for different club departments, fostering a skilled and dedicated team.

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  East China Sea Fisheries Research Institute

  • SHANGHAI

  • Accounting Assistant

    • May 2015 - Jul 2015
    • SHANGHAI

    •Ensured the conformity of documents, meticulously verifying accuracy and completeness before filing.•Utilized the financial system to efficiently print documents, executed bookbinding procedures, and organized proper filing.•Collaborated with accounting team members to maintain an organized and accurate document management system.

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  Pagoda

  • a food court in Student Center of York University

  • Cashier

    • Sep 2013 - Apr 2015
    • a food court in Student Center of York University

    •Served food for customers•Cash Handling

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  Shanghai Kangzheng lawyers office

  • Shanghai City, China

  • Lawyer Assistant

    • May 2012 - Jun 2012
    • Shanghai City, China

    •Assisted in organizing and filing case documents once cases were concluded.•Utilized Microsoft Office to draft and create documents for case files, maintaining accurate records.•Collaborated with legal team members to support efficient case management and documentation.