Experience

• 

  OgilvyES

  • Madrid, Comunidad de Madrid, España

  • CX Engagement Specialist

    • Nov 2022 - May 2023
    • Madrid, Comunidad de Madrid, España

    - Implementation and Social Media Management for The Coca-Cola Company: Content creation, daily interaction with the community, events coverage in real time (Coca-Cola Rosalia NYC) -Calendar Devolpment.- Continuous dialogue and coordination with other agencies and stakeholders for the social amplification of projects like Coca-Cola Creations Rosalía or Fanta Snacking Battles.- Monitoring, risks, and opportunities detection.- Reporting and analysis. (PPT Social Media Performances on the different social media platforms) Insights from Sprinklr and from the own Social Media Platforms.- Consumer Care through Social Media channels and e-mail,

• 

  Findasense

  • Madrid, Community of Madrid, Spain

  • CX Engagement Specialist

    • May 2022 - Nov 2022
    • Madrid, Community of Madrid, Spain

    - Implementation and Social Media Management for The Coca-Cola Company: Content creation, daily interaction with the community, events coverage in real time. (CCME)- Continuous dialogue and coordination with other agencies and stakeholders for the social amplification of projects like CCME.- Monitoring, risks, and opportunities detection.- Reporting and analysis.- Consumer Care through Social Media channels and e-mail,

• 

  Habla con Eñe Publishers, S.L.

  • Madrid Area, Spain

  • Community Manager & Email Marketing

    • Apr 2018 - Jul 2018
    • Madrid Area, Spain

    -RRSS Management (Twitter, Facebook)-Experience in Digital Marketing. Offline SEO.- Web edition with WordPress.-Analize and report from Google Adwords.-Seek the market for new potential clients, (E-mail marketing with mailchimp) and phone calls.

• 

  Sikiliza Travel

  • Harare, Zimbabwe

  • Junior Consultant

    • Sep 2015 - Aug 2016
    • Harare, Zimbabwe

    -Promoting and marketing for the agency.-Dealing with customer queries and complaints.-Providing advice about visas or passports and recruiting, training and supervising staff.-Managing budgets and preparing promotional materials and displays.- Seek the market for new potential clients, (E-mail marketing with mailchimp) and phone calls.

• 

  Hotel Drim

  • Struga, Macedonia

  • Community Manager Intership

    • Apr 2015 - Sep 2015
    • Struga, Macedonia

    RRSS Management (Twitter, Facebook, Instagram, youtube...).-Development of calendars and schedules.-Realization of analysis and monitoring of feedback from social media (Social Listening).- Seek the market for new potential clients, (E-mail marketing with mailchimp) and phone calls.