Experience

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  Accenture

  • Bid Management Senior Manager

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  Accenture

  • Miami, Florida, United States

  • Bid Management Senior Manager

    • Oct 2021 - Present
    • Miami, Florida, United States

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  Alstra Technologies

  • Miami, Florida, United States

  • Business Development Director - North America

    • 2020 - 2021
    • Miami, Florida, United States

    Top talent, fair price, on demand.We believe that a more efficient and transparent consulting and talent market will help companies become more productive and talented to have greater personal, professional and financial success.We unite technology, artificial intelligence and human experience to help companies achieve the gains of agile workforce and talents to realize the benefits of gig economy.

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  TMF Group

  • Miami/Fort Lauderdale Area

  • Global Bid Manager • Business Process Outsourcing Services Leadership

    • 2017 - 2020
    • Miami/Fort Lauderdale Area

    TMF Group is a multinational professional services firm headquartered in Amsterdam, the Netherlands. The company provides accounting, tax, Human Resources, and payroll services to businesses around the world.In 2016, I was promoted to direct the strategic planning, construction, and execution of enterprise sales proposals. As such, I hired and led an international organization of 20 employees in the US, and remote teams in Colombia, UK, Dubai, Singapore, and the Philippines supporting the Sales organization via the project management of successful RFP responses, with responsibility for research, pricing, proposal, executive presentations, bid delivery, internal collaboration and governance, and KPI management. Key achievements:►Creating a high-performing organization that managed over $600M in annual proposal value, an with industry benchmark 10% RFP win rate and a $60M revenue contribution.►Building KPIs, best practices, and capacity plans, and hiring and integrating the global team.►Building roadmaps that reduced bid cycle time 30%, from 5 to 3.5 days via enhancements in automation, CRM integrations, and BI dashboards that strengthened throughput, accuracy, and operational transparency.►Orchestrating change management to transform the service culture, achieving consistent 4.8/5.0 scores from our internal Sales customers on post-service surveys.►Increasing the bid success rate via the redevelopment of price books with sales opportunity questionnaires and automated data population workflows, sharpening the alignment of the pricing structure with the service structures.►Developing and preparing multiple team members for promotion to management roles across the global TMF Group organization.

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  TMF Group

  • Miami/Fort Lauderdale Area

  • Solutions Architect – Human Resources & Payroll Solutions, Americas

    • 2015 - 2016
    • Miami/Fort Lauderdale Area

    In this role, I directed the full scope of the design and documentation of proposed human resources and payroll solutions for clients from multiple industries, including complex RFP responses. This entailed driving alignment and internal collaboration via leadership across the lifecycle from initial analysis and planning through end-to-end solutions design, costing, due diligence, and bid integration, and final signoff. I managed teams of stakeholders within Sales and Service Delivery organizations. Key achievements:►Designing high-impact, value-driven solutions directly contributing to more than $11M in RFP wins. ►Liaising across TMF to assess needs, build solutions, strengthen internal relations, and create the operating framework.

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  TMF Group

  • Sao Paulo, Brasil

  • Manager – Human Resources & Payroll • Outsourcing Services

    • 2013 - 2014
    • Sao Paulo, Brasil

    I shaped and led the end-to-end people strategy as the executive HR business partner to a national portfolio of 70 clients. I was directly responsible for managing people services, overseeing programs in the areas of employee relations, recruitment, benefits, talent acquisition, payroll, risk management, and other functions, and for directing an organization of 15 Human Resource Business Partners. Key achievements:►Turning around the HR organization, improving staff engagement, accountability, and service delivery. This was achieved by redefining the service vision, increasing process compliance, and deploying KPI reporting.►Being selected for TMF's International Management Program for high potential leaders.

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  MILL RH Consultoria

  • São Paulo Area, Brazil

  • Human Resources Consultant Manager

    • 2013 - 2013
    • São Paulo Area, Brazil

    MILL RH Consultoria is a recognized leader in human resources consulting services.I served as a member of the Advisory Board providing strategic recommendations, market suggestions, and methodology reviews.

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  Saba Software Inc

  • São Paulo Area, Brazil

  • Business Manager – Human Resources Services

    • 2012 - 2013
    • São Paulo Area, Brazil

    Saba is a provider of SaaS software solutions in the areas of learning, performance, succession, and talent management.I was recruited to head the next-stage growth strategy for the company's software and services, providing executive market leadership on above and below the line performance, sales, business development, marketing, service delivery, and leadership development. Key achievement:►Conceptualizing and implementing strategies that delivered rapid growth in incremental sales.►Improving strategic agility by delivering tools and processes accelerating pipeline growth and market share.

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  PricewaterhouseCoopers

  • Senior Manager – Human Resources Outsourcing • Region Services Leader

    • 2003 - Mar 2012

    PricewaterhouseCoopers is a multinational professional services network of firms.In 2003, I was appointed to direct the region's services strategy and execution as a member of the leadership team and as general manager of the newly created Human Resources services practice. This entailed full responsibility for strategy and operations, providing leadership on service delivery, contract negotiation and renewal, project management, sales, C-level business development, resource planning, and client issue management. I hired and led a matrixed organization supporting twenty PwC clients with a combined workforce of 40,000 employees. Key achievements:►Architecting a transformative service roadmap that positioned PwC as the HR BPO provider of choice. I was successful at leveraging our footprint in outsourcing services to generate incremental selling opportunities and growing the regional footprint.►Introducing structured capacity planning to improve staff productivity and efficiency. This entailed applying MRP methodologies to optimize and distribute work assignments, elevating both the client experience and staff engagement.►Developing a suite of business intelligence dashboards, providing real-time reporting on revenues, client satisfaction and retention, client costing and projected EBITDA, and service delivery and status.

  • Manager - Human Resources Consulting • Engagement Leader

    • 2000 - 2003

    In this client-facing role, I directed a portfolio of onsite human resources transformation programs. As such, I led teams of consultants conducting client assessments, analyzing needs, benchmarking best practices, and developing solutions in the areas of compensation, benefits, talent management, and other human capital matters.

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  Electronic Data Systems

  • São Paulo Area, Brazil

  • IT Senior Consultant (SAP)

    • 2000 - 2000
    • São Paulo Area, Brazil

    Electronic Data Systems (EDS) was an American multinational information technology equipment and services company headquartered in Plano, Texas.

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  Votorantim Celulose e Papel (Fibria)

  • São Paulo Area, Brazil

  • IT Senior Consultant (SAP)

    • 1998 - 2000
    • São Paulo Area, Brazil

    Votorantim Group is one of the largest industrial conglomerates in Latin America.

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  Accenture

  • São Paulo Area, Brazil

  • Human Resources Senior Consultant

    • 1998 - 1998
    • São Paulo Area, Brazil

    Accenture is a Fortune 500 global consulting, technology services, and outsourcing company.

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  Coopers & Lybrand

  • São Paulo Area, Brazil

  • Human Resources Senior Consultant

    • 1995 - 1998
    • São Paulo Area, Brazil

    Coopers & Lybrand offered a wide range of professional financial and consulting services to thousands of prominent companies and financial institutions in more than 120 countries around the world. The company merged with Price Waterhouse to become PwC.

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  Hospital Sírio Libanês

  • São Paulo Area, Brazil

  • Compensation Analyst

    • 1992 - 1995
    • São Paulo Area, Brazil

    The Syrian Lebanese Hospital is recognized globally as a center of excellence in hospital care.