Experience

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  ANN SACKS Tile & Stone

  • United States
  • Manufacturing
  • 200 - 300 Employee

  • Sales Associate

    • Jan 2017 - Present

    • Represent luxury tile & stone brand in the Miami showroom.• Developed a wide array of relationships that span the range from walk-in retail traffic to key trade industry clients. • Strategic outreach to the architecture and design community to develop and grow your client base while being an ambassador of the Ann Sacks brand. • Develop and execute individual strategic sales plan in primary and secondary markets in order to drive additional business for the showroom. • Resource to a number of top designers and architects in the market.

  • Design Sales Consultant at Ann Sacks Tile & Stone | Instagram @annsacksmiami

    • Jan 2017 - Present

  • Sales Assistant

    • Jul 2016 - Jan 2017

    • Support Sales Associates during client interaction• Assist in preparation of outreach appointments, prepare materials, and follow-up with clients as needed• Observe product spec process and quote preparation• Accompany Sales Associates on outreach appointments as needed• Greet clients and ascertain initial needs to connect with appropriate Sales Associate• Field phone inquiries regarding pricing, stock, general product information and order tracking status• Retrieve samples, check and order inventory, and track incoming/outgoing shipments• Learn product lines and specification, gaining working knowledge of products• Pack and ship samples, literature and tear sheets for distribution to customers as necessary• Generate postcards and letters for direct customer marketing• Support and execute showroom events• Contact clients to maintain relationships through showroom visits/outreach appointments

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  The Ritz-Carlton Hotel Company, L.L.C.

  • Server

    • Sep 2006 - Jun 2016

    • Clear and professional communications used to provide a luxury experience to guests and company executives.• Develop and maintain a positive working relationships with support team and management.• Strong contributor of the overall performance of the restaurant where needed.• Collaborated with General Manager in the design, review and implementation of new back of the house and equipment room that resulted in increased efficiency to provide a better service to customers.• Received more than 95% overall approval rating in more than 10 secret shops that are focus in luxury experience and incremental sales to regular orders.• As a “Ritz Carlton learning coach” I am responsible for training all new restaurant employees, always focusing on excellence in customer service and upselling techniques.

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  Heartland Brewery Group

  • Greater New York City Area

  • Server

    • Jan 2004 - Aug 2006
    • Greater New York City Area

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  Plaza Armonia

  • Colombia

  • Interior Designer / Sales Associate

    • Apr 1994 - Nov 2001
    • Colombia

    • Managed a group of 10 design and sales associates.• Worked with the exclusive luxury market clientele in small and large projects.• Responsible for the holiday pop up stores including design, merchandising and strategy for sales.• Applied significant creative judgment using fundamental principles and current interior design trends to market and design complete projects.

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  Crios Baby Furniture Showroom

  • Colombia

  • Sales Design Consultant

    • Feb 1991 - Mar 1994
    • Colombia

    • Assisted with furniture sales as well as material qualification with fabricators, architects, designers, general contractors, builders and general public.• Worked with external contractors, business partners and vendors to exceed customer expectations.