Experience

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  Network for Empowerment and Development (NED)

  • Juba, South Sudan

  • ICT Officer

    • Feb 2020 - Aug 2021
    • Juba, South Sudan

    The major tasks include but not limited to, information management and data Analysis, monitored and maintain computer system and networks, installing and configuring computer systems, diagnosing hardware and software faults and application problems, and Information Technology roles• Maintained network and internet connectivity and ensured stable operation and with availability and reliable connection to internet and NED field HQ based system• Troubleshooting, maintaining and updating staff workstations, resolving network & server connectivity issues,• Joining users to domains, and setting up Outlook email accounts for new employees• Repaired and installed windows 7-10 ,software management( updates,tools,virus,etc) & data backup and recovery• Monitored and troubleshooting of Routers/Switches/Firewalls• Diagnose and repair Computer hardware and Software failures• Troubleshoot Printers and Copier Setup and maintenances• Programming of HI and VHF Handheld Radio• Performed all other tasks and responsibilities assigned to me by the Administration

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  Christian Mission Aid (CMA)

  • Juba, South Sudan

  • ICT Officer

    • Oct 2018 - Nov 2019
    • Juba, South Sudan

    While working as ICT Officer, I participated in regular backups of the server’s data, maintained HR data, filing system, managed leave records, installed anti-Virus,mailing,installed and upgrade CMA Local area Network (LAN) infrastructure designed and configured, supported staff career learning and development and provided general administrative support to all units• Troubleshoots systems, network problems, diagnosing and solving hardware or software Faults.• Maintained computers, software and hardware, network,internet and test new technology• Provided support in monthly data audits to verify relevance,intergrity and quality of the information• Diagnosed and repaired computer equipment and accessories as need arises• Identified, diagnosed and received technical problems from users and carry out preventive Maintenance of computers• Setup user accounts, profiles and dealt with password issues• Supported emailing system of CMA through communication with the internet provider company/hosting company• Provided support in Qualitative and Quantitative data control in coordination with Operation• Any other IT related tasks assigned by the supervisor to accomplish overall CMA goals

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  World Bank Group

  • Juba, South Sudan

  • ICT intern Placement

    • Feb 2018 - Jul 2018
    • Juba, South Sudan

    While here, I provided excellent assistance and support to employees and managers as well as being responsible for several ICT tasks. My duties were  Troubleshooting staff machines and recommending the purchase of faulty parts Repaired or replaced faulty machine parts to enable staff to use their machines optimally Taking machines to other companies like Samix Technology Ltd for repair in case they are under warranty or cannot be repaired at site Joined users to domains, and setting up Outlook email accounts for new employees Installed and configuring various software for the use of the university staff Helped employees/staff who need assistance in using some of their office productivity software like Microsoft Office Applications, Outlook, FoxPro, among others. Client oriented user support to ensure staff are working smoothly when issues arise