Experience

• 

  Wool and the Gang

  • United Kingdom
  • Apparel & Fashion
  • 1 - 100 Employee

  • Operations Manager

    • Jun 2024 - Present

  • Supply Chain Executive

    • Aug 2022 - Jun 2024

  • Demand Planner

    • Feb 2021 - Aug 2022

• 

  John Lewis & Partners

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • Merchandising Assistant - Lingerie

    • Jul 2020 - Feb 2021

  • Merchandising Assistant- Decorative Bed Linens

    • Jun 2019 - Jul 2020

• 

  Shop Direct

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • Merchandising Assistant

    • May 2018 - Jul 2018

    -Working with my team to ensure corporate targets are matched -Liaising with suppliers and distributors to increase stock availability across all product lines and significantly reduce customer delivery breaks rate-Creating reports for two different product categories, including daily sales and stock analysis to be used within trading and performance updates-Maintaining tri-party relationships between the merchandising team, 19 main distributors and 23 key brands-Making recommendations based on my analysis of sales performance -Coordinating with buying teams on new product set ups, raising new contracts and confirming live dates ready for launch-Investigating broken delivery promises and challenging delays and cancellations which may have affected this-Based cross functionally across the following teams; Electrical- Computing, Office, Photo and Electrical Accessories Seasonal- Beauty, Jewellery, Watches, Gifting and Toys.

  • Merchandising Assistant Placement Year

    • Jul 2017 - May 2018

    Working within the merchandising department at Shop Direct for a placement year internship, in the role of Merchandising Intern- Seasonal & Electrical.

• 

  Allumer Jewellery

  • London, United Kingdom

  • Public Relations, Marketing and Social Media Internship

    • May 2016 - Aug 2016
    • London, United Kingdom

     Maintaining relationship and regular communicating with suppliers through email, telephone & face to face meetings Managing social media PR strategies and controlling accounts across 4 social media platforms Resolving customer issues to ensure a greater customer experience Producing strategic press releases alongside the CEO and content team to circulate and build publicity Arranging press conferences and events

• 

  Jacques vert

  • London, United Kingdom

  • Sales Advisor

    • Sep 2014 - Jul 2015
    • London, United Kingdom

     Detailing and analysing the concessions weekly stock intake and sales to regional manager Upholding the shop floor’s presentation and amending the visual merchandising Customer (guest) service providing recommendations and assistance for clients Co-corporation with all department teams to equally share control of the changing rooms

• 

  Coast Stores

  • London, United Kingdom

  • Accessories Buyer Assistant

    • Jun 2015 - Jun 2015
    • London, United Kingdom

     Observed general operations within the accessories buying department Assisted the accessories buyer in multiple tasks including competitor analysis and evaluations Aided in the preparation for the upcoming press launch Contributed my recommendations with garment fittings on styles, colours and fits of garments

• 

  TNS

  • London, United Kingdom

  • Market Researcher

    • Oct 2013 - Aug 2014
    • London, United Kingdom

     Conducted market research surveys for Sport England via telephone  Actively used customer communications strategies and relations boosting methods