Experience

• 

  African Management Institute

  • Kenya
  • E-learning
  • 100 - 200 Employee

  • Learner Success Manager

    • Apr 2023 - Present

    - Program Management: As a dedicated program manager, I assume responsibility for the effective execution of projects. This involves meticulously planning and driving project roll-outs while setting clear timelines and priorities. My role is to ensure that all program elements are well-coordinated to achieve our strategic objectives efficiently. - Virtual Platform Utilization: I harness the potential of virtual platforms, such as Zoom, to facilitate program delivery and management. - Learner Engagement: One of my primary tasks is to develop and adjust engagement plans that provide continuous support to learners throughout their learning journey. - Ownership of Online Learning Experiences: I take ownership of our online learning experiences, which involves curating Learning Journeys and online learning academies. These comprehensive learning pathways are carefully designed to ensure the highest quality and relevance, meeting the diverse needs of our learners.- Monitoring and Learner Progress: Monitoring is integral to our program's success. I closely track learner progress, ensuring that participants not only complete the program but also derive satisfaction from it. This data-driven approach enables us to continuously enhance our programs to meet and exceed our learner's expectations.- Data Collection for Impact: I actively engage in data collection activities to support strategic projects. This includes designing and implementing surveys and assessments to gather information that drives response rates for impact data collection. These insights play a crucial role in shaping our future initiatives.- Donor Compliance: I maintain a comprehensive understanding of donor requirements and standards in monitoring, evaluation, and learning. This ensures that our programs remain in compliance with our donor's expectations, fostering transparency and accountability in our work.

  • Learner Success Associate

    • Jan 2022 - Apr 2023

• 

  KPMG East Africa

  • Nairobi, Kenya

  • Learning and Knowledge Management Coordinator

    • Mar 2021 - Jul 2021
    • Nairobi, Kenya

    - Research: Undertook sector, country, and competitive research as required by account managers, pillar leaders, and Directors. Stayed updated on industry trends and potential opportunities, providing valuable insights for strategic decision-making.- Innovative Knowledge Sharing: Pioneered innovative approaches for sharing knowledge and stimulating learning among company staff. Identified tools, platforms, and methods to encourage a culture of knowledge sharing and continuous improvement.- Communications and Marketing: Contributed to the development of various communication and marketing materials for the company. This included creating content that highlighted the company's services, expertise, and achievements, enhancing its brand - Opportunity Tracking: Conducted weekly scans to identify opportunities aligned with the company's sector and services. Created Opportunity summary forms for the engagement team, ensuring a systematic approach to opportunity evaluation.- Proposal Support: Provided comprehensive support in the preparation of Expressions of Interest (EOI), proposals, and concept notes. Compiled and organized essential documentation and data for successful submissions.- Market Intelligence: Conducted market research to gain insights into industry trends and dynamics. The market intelligence served as a critical component of understanding market conditions, informing competitive positioning, and was shared with stakeholders on a weekly basis.- Electronic Records Management: Maintained a structured and up-to-date database of credentials and key information. Ensured that credentials were readily available for reference, contributing to efficient business operations.- Knowledge Management: Actively supported the implementation of the company's knowledge management strategy. Established systems and processes to capture, store, and disseminate knowledge and expertise effectively within the organization.

• 

  KRA(KENYA REVENUE AUTHORITY)

  • Nairobi

  • knowledge management and information services trainee

    • Jan 2020 - Dec 2020
    • Nairobi

• 

  UN-Habitat (United Nations Human Settlements Programme)

  • Kenya

  • Knowledge Management Assistant

    • May 2019 - Nov 2019
    • Kenya

• 

  Safaricom PLC

  • thika

  • Resource Centre intern

    • Jun 2018 - Sep 2018
    • thika