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Lucy Muturi profile image

Lucy Muturi

Part-time Lecturer at Kiriri Women's University of Science and Technology
Intro Book
Experienced HR professional with expertise in leadership, customer service, and mediation.
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Location
Kenya, KE
Skills
  • Leadership
  • Customer Service
  • Generalist Hr
  • Mediation
  • Microsoft Office
  • Show all
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Bio

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Lucy Muturi is a seasoned HR professional with extensive experience in leadership, customer service, generalist HR, mediation, and Microsoft Office. She has worked in various roles, including HR Consultant, Associate Trainer, and Human Resource and Support Manager, and has taught HR undergraduate students. Lucy holds a Master's degree in Human Resources Management/Personnel Administration, General, and has certifications in Certified HR Consultant Course, Certified trainer of Managing Workplace Conflict/Certified Professional Mediator, and Executive Certificate Course in Human Resource Management.

Experience

  • Kiriri Women's University of Science and Technology
    • Part-time Lecturer
      • Sep 2022 - Present

      Teaching HRM

  • Selwood Consultants
    • HR Consultant
      • Feb 2018 - Present

      HR Strategy DevelopmentRecruitment & SelectionPerformance Management SystemJob Evaluation and Reward Management StrategyTraining Needs AnalysisEmployee satisfaction and work environment surveys

  • Dolphins Training & Consultants Limited
    • Associate Trainer
      • Feb 2020 - 2022

      HR Metrics And Analytics

  • Corporate Staffing Services Kenya
    • Associate HR Consultant
      • Oct 2019 - 2022

      HR Policy ReviewUpdating JDs and KPIsPerformance Management Template

  • The Nairobi Law Institute
    • Nairobi, Kenya
    • Associate Trainer
      • Jan 2019 - 2021
      • Nairobi, Kenya

      SME Employment Contracts MasterclassEffectively Handling Employee Disciplinary Procedures and Dismissals

  • Africa Management Solutions Limited
    • Nairobi, Kenya
    • Associate HR consultant
      • Jan 2019 - 2021
      • Nairobi, Kenya

      Recruitment and SelectionHR Audit

  • Africa Nazarene University
    • Ongata Rongai
    • Part-time Lecturer
      • May 2018 - 2020
      • Ongata Rongai

      Taught HR undergraduate students

  • Academy of Certified Human Resource Professionals
    • Associate Trainer
      • Dec 2017 - Sep 2018

      Formulation and Development of training content on Culture & DiversityFacilitated training on Workplace Conflict resolution/mediationFacilitated training on dealing with difficult employees

  • Fedha (Management) Limited
    • Nairobi, Kenya
    • Human Resource and Support Manager
      • Feb 2009 - 2017
      • Nairobi, Kenya

      Developing and implementing hr policies and proceduresEnsuring the HR department and service level towards all customers are at an optimum levelProviding full relationship support regarding people issues such as conflict resolution, performance management, by effectively diagnosing issues, recommending solutions and ensuring successful implementation of agreed recommendationsDirect and support the organisation in developing strategies related to talent management, learning and development, performance management, succession planning and retention.Maintain day-to-day financial control of the human resource department within agreed budgets, ensure finances related to the department are correctly administered and monitored.Create and promote a supportive team culture within the department and organisation as a wholeBuilding external relationships with service providers statutory bodies and communities in order to support the management, growth and development of the department and its overall impact on the organisation and its operationsSupporting the Executive in assisting in the interpretation of their desires on how to manage the people agenda in to realistic and measurable strategiesSupporting the organization through the provision of administrative services

  • Kisii University
    • Nairobi
    • Part-time Lecturer (Human Resource Management)
      • Jan 2016 - Apr 2016
      • Nairobi

  • Fedha (Management) Limited
    • Nairobi, Kenya
    • Administrative Assistant/Personal Assistant to CEO/ Executive Director
      • 2004 - 2009
      • Nairobi, Kenya

  • Kenya Gatsby Trust (Now Kenya Markets Trust)
    • Nairobi, Kenya
    • Secretary
      • Jan 1996 - Jun 2002
      • Nairobi, Kenya

  • Kenafric Industries Ltd
    • Nairobi, Kenya
    • Secretary
      • 1993 - 1995
      • Nairobi, Kenya

Education

  • 2016 - 2016
    Institute of Human Resource Management (IHRM)
    Certified HR Consultant Course
  • 2011 - 2014
    The Catholic University of Eastern Africa
    Master's degree, Human Resources Management/Personnel Administration, General
  • 2011 - 2011
    Institute of Human Resource Management
    Executive Certificate Course in Human Resource Management
  • 2011 - 2011
    Mediation Training Institute (MTI) - East Africa an affiliate of MTI - USA
    Certified trainer of Managing Workplace Conflict/Certified Professional Mediator
  • 2005 - 2008
    The Catholic University of Eastern Africa
    Bachelor's degree, SOCIAL SCIENCES
  • 2002 - 2003
    The Kenya Institute of Management
    Diploma, Business Management
  • 1991 - 1992
    Holy Rosary College, Tala
    secretarial training
  • 1988 - 1990
    Loreto Kiambu High School
    KCSE

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