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Bio

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Lucy Fernandes is a seasoned professional with 14 years of experience in administration, marketing, and customer service. She holds an MBA and has expertise in Microsoft Office, marketing, and budgets. Lucy has worked at Boston Children's Hospital, Acosta Sales & Marketing, Fitchburg State College, and Lena Park CDC, where she supported business managers, maintained client information, and performed administrative duties.

Experience

    • Patient Service Coordinator
      • May 2010 - Present

      Support the division by answering, screening and processing the high volume of incoming calls in a professional manner, utilizing and adhering to the ambulatory phone scripts and guidelines for triaging calls.Responsible for admitting, transferring and discharges patients, verifying patient infor...

    • Administrative Assistant/Business Manager Assistant
      • Jun 2009 - Apr 2012

      Supported several Business Managers and two Client Service Directors in maintaining all relevant client and product information (APL, New Item Entry, Pricing, Client and Customer Data).Examined and updated specific client reports such as distribution tracking, pricing reports, new item tracking, ...

    • Multicultural Student Services Senior Ambassador
      • Oct 2007 - May 2008

      Recruited new, current and transfer students to program. Collaborated with supervisor to organize member meetings and activities.Filed office related paperwork such as student records and program expense reports.Maintained program budget and built strong relationships with area businesses for stu...

    • Summer Intern/ Assistant/ Auditor
      • May 2006 - Aug 2007

      Performed Human Resources duties such as orientation, conducted interviews, outlined benefits, scheduled travel and updated/processed timesheets through Peoplesoft.Examined client application/ folder in regards to state regulations and guidelines.Collaborated with management in regard to marketi...

Education

  • 2008 - 2009
    Fitchburg State College
  • 2004 - 2008
    Fitchburg State College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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