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Lucy Barnett

Sales Coordinator at Holiday Inn Sydney Potts Point
Intro Book
Lucy Barnett, a seasoned hospitality professional with 2+ years of experience at Holiday Inn Sydney Potts Point, holds a Bachelor's degree in Business in Hotel Management from The Hotel School Australia.
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Location
Sydney, New South Wales, Australia, AU
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Bio

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Hi, I'm Lucy Barnett, currently based in Sydney, New South Wales. I'm pursuing a Bachelor's degree in Business with a focus on hotel management at The Hotel School Australia, expected to graduate in 2024. I have over three years of experience in customer service roles, including my current position as a Guest Service Agent at Holiday Inn Sydney Potts Point, where I manage guest check-ins and coordinate with various departments. Previously, I worked as a nanny and in food service roles, honing my skills in communication and problem-solving. I am fluent in English and have a passion for creating positive experiences for guests and customers alike.

Experience

  • Holiday Inn Sydney Potts Point
    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • Oct 2023 - Present

    • Guest Service Agent
      • Jul 2022 - Present

      2023 Achievements* Awarded ‘2023 Colleague of the year’ * Achieved the highest number of enrolments for guests into the IHG One Rewards loyalty program.* Acknowledged as the top NOR1 upseller for generating over $13,500 of revenue in 2023Responsibilities: - Check-in/out guests.- Room assignment.- Processing payments and general cashiering.- Coordinating with other departments including housekeeping and F&B.- Actioning guest requests and disputes.

  • Brits Kitchen
    • Sydney, New South Wales, Australia
    • Cashier and Food Runner
      • May 2021 - May 2022
      • Sydney, New South Wales, Australia

      * Greeting customers* Waiting tables* Taking F&B Orders* Running food and drinks* Cashiering* General cafe duties

  • Jean Louis Joseph
    • Sydney, New South Wales, Australia
    • Cashier and Food Runner
      • Apr 2019 - May 2021
      • Sydney, New South Wales, Australia

      * Greeting customers* Waiting tables* Taking F&B Orders* Running food and drinks* Cashiering* General cafe duties

Education

  • 2022 - 2025
    The Hotel School Australia
    Bachelor's degree, Business in hotel management
  • 2016 - 2021
    Marist Sisters College woolwich

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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